Mobility and Wellness

Mobility and Wellness, mobility and wellness with Australian family roots

Mobility and Wellness presents itself as an Australian-owned and operated family business dedicated to the sale of mobility and healthcare products. According to the company itself, its team brings together specialists with experience in different areas of the sector, which allows it to cover the different needs of its customers. The company describes itself as a registered NDIS provider, the Australian national disability support scheme.

Sales and customer service channels

The company combines several channels to serve its customers: physical showrooms, in-home product trials and an online store. The team of equipment specialists provides advice during the selection process to find the right solution for each need. The online store offers free shipping on orders over $99 and a 14-day money-back guarantee. It also has deferred payment options.

Product range

The range is organised into several families of mobility and personal care products:

• Mobility scooters: medium, large and three-wheel models, as well as portable electric scooters and accessories. Among the best sellers is the Zoom Avenger Pro, priced at $6,799 with free shipping.
• Portable mobility: foldable electric scooters and wheelchairs, portable and fixed hoists, portable ramps and accessories. The Supa Carbon Lite, a T300C portable folding scooter, appears as one of the featured products at $5,490 with free shipping.
• Wheelchairs and powerchairs: manual wheelchairs for attendant or self propulsion, portable electric wheelchairs, powerchairs and accessories. The Freedom Chair DE08L Premium Lite Split Sport Electric Wheelchair is shown as a reference in the category at $5,990 with free shipping.
• Walkers and rollators: four and three-wheel models, walking frames, knee walkers, forearm walkers, indoor tray walkers and 2-in-1 walker/wheelchair solutions, along with accessories. The Aspire Vogue Lightweight Seat Walker is among the best sellers, priced between $559 and $499 with free shipping.
• Lift chairs: chairs with a motorised mechanism that makes sitting down and standing up easier, as well as day chairs, cushions and accessories.
• Bathroom and personal care: shower chairs and stools, mobile shower commodes, grab rails, tapware, bathroom accessories, toilet aids, frames and accessories. The Pe Care Shower Chair with removable back is featured at $135 with free shipping.
• Bedroom and daily living: beds, headboards and footboards, bed rails and guards, pillows and supports, mattresses and overlays, bedside commodes, bedding, tray tables and accessories. It also includes adaptive kitchen and dining aids, clothing and footwear, dressing aids, reaching aids, braces and supports, exercise and fitness, personal care and hygiene, floor mats and falls prevention systems.
• Falls prevention and monitoring: one-person monitoring solution kits, monitors and personal devices, door and seizure alerts, sensors, pads and mats, transmitters and accessories.
• Hospital and aged care: patient moving and lifting equipment, incontinence aids, pressure care and respiratory aids.
• Bariatric aids: equipment specifically for people with obesity.

Featured products and purchase conditions

The online catalogue shows several products marked as best sellers, with prices and free shipping: the Zoom Avenger Pro ($6,799), the Supa Carbon Lite Folding Portable Mobility Scooter T300C ($5,490), the Aspire Vogue Lightweight Seat Walker (between $559 and $499), the Pe Care Shower Chair with removable back ($135) and the Freedom Chair DE08L Premium Lite Split Sport Electric Wheelchair ($5,990). The store offers free shipping nationwide and deferred payment.