B2B HQ

B2B HQ: business addresses and virtual offices in Melbourne

B2B HQ is a provider of virtual offices and business addresses based in Carlton, Melbourne. The company presents itself as an alternative to traditional office towers: its street-level building, with free parking at the door, allows you to collect mail or receive clients without lifts or security checks. The location, a few minutes from Melbourne's financial district and next to Argyle Square park, is described as a professional and accessible environment.

Address and virtual office packages

The offering is structured in four tiers. The Business Address package includes your own numbered mailbox with a unique address for each business, mail notifications, and building access 24 hours a day, seven days a week. The company emphasises that it does not share the same address among hundreds of businesses, a practice that, it says, harms Google presence and business perception.

The Virtual Office package adds to the above a Melbourne landline number with call forwarding to mobile and the possibility of booking meeting rooms through an online portal, at any time and every day of the year. The Branch Office package includes monthly credit for meeting rooms and member discounts on additional bookings. The New Business Creation tier is designed for start-ups: in addition to all of the above, the company sets up the client's market presence within 48 hours, with a business address, mailbox, email, web domain, launch page, landline number with call forwarding, and online document storage.

Pricing and contracting conditions

The catalogue shows prices with and without GST. The monthly option of the Business Address package is 69 AUD; the annual option is equivalent to 57.5 AUD per month, billed annually. The Virtual Office package costs 89 AUD per month on a monthly basis and 74.17 AUD per month annually. Branch Office is offered at 119 AUD per month or 99.17 AUD per month annually, and New Business Creation at 149 AUD per month or 124.17 AUD per month annually. The company states that annual contracting includes two free months and that there are no setup costs or lock-in contracts.

Complementary services

In addition to the packages, B2B HQ offers virtual reception services, mail handling (one-off or recurring forwarding, scanning, emailing, and document shredding), larger mailboxes, additional mail recipients, local landline plans, and meeting rooms. It also sells Avaya Cloud Office and a free Google Business Profile audit.

Client profile and differential proposition

The company targets growing businesses and start-ups that need a Melbourne presence without the costs of a full-time office. Its key selling points include permanent building access, the ability to book rooms outside normal office hours, and the white-label nature of its facilities: no B2B HQ logos or emails are displayed outside or inside the offices, so the space is perceived as the client's own.

Client testimonials

The site includes testimonials from users who highlight the team's attention, the location close to the centre, and support in launching new businesses, including the creation of websites, business cards, and brochures. The cases cited correspond to BarFly Cocktails, a business consultant, and Koffee Kartel.

Location and contact

141 Cardigan St, Melbourne, Victoria, Australia · Phone: 1800 861 761 · Hours: Building access 24 hours a day, seven days a week. Meeting rooms bookable at any time, every day of the year.