Cars24 Australia

Cars24 Australia: used car buying and selling with an online process

Cars24 Australia is a used vehicle buying and selling company that has been operating in the country since December 2020, when it began activity in Melbourne. It is part of the Cars24 group, founded in India in 2015 and valued at more than 3.3 billion dollars, with a presence also in the United Arab Emirates and plans to expand into other markets. The company presents itself as a digital alternative to traditional buying and selling, with a model in which it owns the cars it sells and subjects them to quality checks before putting them up for sale.

Business model and value proposition

The company focuses its activity on three operations: buying a used car, selling your own or trading it in as part payment (trade-in). The entire process can be carried out online, from selecting the vehicle to financing and delivery. Cars24 Australia highlights that it does not use aggressive sales tactics and that the published price includes the on-road costs. The company states it has sold and bought more than 30,000 cars and has more than 6,000 five-star reviews.

Vehicle catalogue and brands

The catalogue includes used cars from brands such as Toyota, Mazda, Kia, Hyundai, Mitsubishi, Subaru, Volkswagen, Ford, Nissan, MG, Isuzu, BMW, Audi, Mercedes Benz, Holden, Jeep, Renault, Cupra, GWM Haval, Chery and BYD, among others. The vehicles are organised by categories such as budget, family, luxury, utes, adventure and low kilometres. The platform allows filtering by brand, model, body type, fuel and location, with examples of listings in Melbourne, Sydney and Brisbane. The prices published at the time of the analysis range from options below 25,000 dollars to vehicles over 45,000 dollars, with weekly financing alternatives.

Services and guarantees

Cars24 Australia offers a 30-day return policy, a 300-point inspection covering safety, mechanicals and overall condition, and a vehicle condition report. The company includes the roadworthy certificate (RWC) and the PPSR check, as well as the registration transfer service. It also has a referral reward programme of 1,000 dollars and the Cars24 Platinum Cover™. For financing, it works with more than 30 lenders and an advisor who accompanies the customer throughout the process; its Fastrack Finance service is presented as a way to obtain loans up to twelve times faster. The company states that the experience is 100% online and that it handles all the paperwork, from financing to delivery.

Presence and locations

The company operates operations centres in Melbourne, Sydney and Brisbane. Its corporate office is located at 441-449 Grieve Parade, Altona, Melbourne VIC 3018. The company describes itself as a fast-growing team based in those three Australian cities.

Track record and expansion

Cars24 began operations in Australia in December 2020 in Melbourne. The parent group, founded in India in 2015, has expanded to the United Arab Emirates and Australia, and plans to continue its growth in other countries. The company presents itself as an alternative that seeks to transform the way Australia buys and sells used cars, with a focus on convenience and transparency of the process.

Location and contact

441-449 Grieve Parade, Altona, Melbourne VIC 3018