Green Source

Green Source: energy-efficient heating and cooling and energy upgrades in Melbourne

Green Source is a company based in Epping, Melbourne, focused on the installation and upgrade of residential heating and cooling systems. Its approach is built around the Victorian Energy Upgrades (VEU) program, whose guidelines it says it follows on every job to reduce energy consumption and greenhouse gas emissions.

Heating, cooling and hot water services

The company offers a service catalogue covering the installation of split air conditioning and reverse cycle systems, HVAC installation and upgrades, residential electric heating, gas heater upgrades, water heater replacement and installation, and heat pump installation. It also works with electric ducted heating and cooling.

Rebate and subsidy management

Green Source processes rebates linked to the Victorian Energy Upgrades program, including those for solar batteries, solar hot water, residential VEU rebates, and heating and cooling rebates. The company presents these incentives as a way for customers to reduce the cost of installations.

Brands and work process

Green Source installers work with popular brands in the sector, including TCL, Midea, Fujitsu and Daikin, as mentioned on its website. The process described by the company begins with the customer's enquiry, continues with a conversation about the service, scheduling an inspection on the chosen date and, after that, booking the installation. The company states that installations are usually completed within a few hours and that, once the installation is finished, technicians test the system and fix any issues detected.

Coverage and stated experience

Green Source states that it serves Melbourne and lists Southbank, Flemington, South Yarra, Albert Park, Burnley, Docklands and Epping as service areas. The company reports over ten years of experience, more than a thousand satisfied customers and collaborations with more than fifteen brands. It also offers free consultations to assess the needs of each home.

Customer reviews

At the time of the analysis, the Trustpilot profile showed a score of 4.0 out of 5 based on 191 reviews, while the website features 191 Google reviews. Among the published comments are positive experiences highlighting punctuality, cleanliness of the work and clear communication during the installation of a split system. There are also negative reviews mentioning delays in processing paperwork with Ausnet, difficulties in getting a response after paying a deposit and problems with rebate management.

Location and contact

Unit 12/78 Willandra Drive, Epping, Melbourne, VIC, Australia · Phone: 1300 313 303 · Email: info@greensource.net.au