Ezebox

Ezebox: mobile storage at your door in Melbourne

Ezebox is a mobile storage company operating in Melbourne that offers a container service brought to the customer's door. The customer loads their belongings and the company collects and transports them to its storage facility, where they are kept until requested again. The company presents itself as an alternative that avoids renting vans, moving heavy objects and travelling to self-storage facilities.

A service designed to avoid trips

The process is divided into three steps. First, Ezebox delivers the container to the home on the agreed date, with confirmation the day before and real-time tracking on the delivery day. Then, a loading crew places the items inside the container, maximising the space to adjust the contracted volume. Finally, the container is transported to the company's facility in Melbourne, where it remains stored. To retrieve an item, the customer must request it at least two business days in advance and the company arranges access or delivery.

Customer profiles and situations covered

The company serves both individuals and businesses. Among the uses it mentions are renovations, home moves, office moves, overseas moves, lack of space at home, moving to a smaller home and the need to cover the period between buying and selling a house. For businesses, it offers storage of equipment, furniture and files while a new space is being prepared.

Capacity, storage types and team

Ezebox offers several options: business storage, mobile storage, on-site storage, outdoor storage, oversize storage, pallet storage and self storage. It also offers local and interstate moving services. The company states it has an AFRA-certified loading crew and insurance cover during transport and storage. The site indicates that customers can access the Melbourne facility free of charge during business hours.

Reviews and rating

The website shows a rating of 4.6 out of 5 based on 703 Google reviews, and states that more than 5,000 customers have used the service. The published testimonials highlight communication before and during collection, punctuality, care with items and the speed of the loading team. Some customers mention using the service for periods of up to two years and retrieving their belongings in good condition.

Booking process and customer service

Booking can be done online: the customer gets a price, chooses a date and confirms the booking. The company also assists by phone and email. The site includes a storage calculator and a box shop.