Attune Hearing

Attune Hearing, medical audiology with clinics across Australia

Attune Hearing presents itself as an independent Australian diagnostic audiology company and, according to its own description, the country's largest independent provider of accredited hearing services. Its activity is structured around medical audiology clinics distributed throughout Australia, with more than 50 accredited centres according to the website and more than 60 according to the corporate description. The company states that it is independent of hearing aid manufacturers.

Hearing tests and diagnosis

The service catalogue includes hearing tests for adults, children and pensioners, as well as balance tests and full medical diagnostic assessment. The entity also conducts tinnitus consultations and offers a home visit service. The firm's audiologists are university-educated healthcare professionals who analyse the patient's hearing conditions.

Attune Hearing works in coordination with GPs and Ear, Nose and Throat (ENT) specialists across Australia, and its clinics offer a direct referral pathway to these specialists with reduced waiting times.

Hearing solutions and hearing aid fitting

The company sells hearing aids in different styles and types, and offers free hearing aid trials, finance options, adjustments, maintenance, warranty, device upgrades and batteries. It completes its offering with hearing protection, custom earplugs and cochlear implant solutions: cochlear implant, implantation process, hearing with a cochlear implant, hearing with two ears and bone conduction and middle ear implants. For GPs, the firm maintains specific information about cochlear implants.

Funding and public coverage

Attune Hearing is accredited to provide fully subsidised hearing services, including hearing aids, to eligible pensioners and veterans (DVA) under the Australian Government's Hearing Services Program (HSP). The company also offers, through Humm, interest-free payment plans over 6, 12, 18, 24 or 30 months, subject to conditions. It also provides support through the NDIS.

The website indicated a spring promotion with discounts of up to 25% on hearing aids and an extension to four years of loss and damage protection, ending on 11 October.

Educational programmes and school-based testing

The company runs a hearing education programme and conducts audiometric testing and educational programmes in accordance with AS1269.4:2014 and the code of practice for managing workplace noise and preventing hearing loss at work in Queensland schools.

Audeara: headphones tailored to hearing loss

The website presents Audeara headphones, developed in Brisbane, which allow the volume and sound to be personalised for music, television, calls and other content according to the user's hearing loss, with the aim of improving clarity and listening quality.

Charity initiative and clinic network

Attune Hearing participates in a hearing aid donation programme in Samoa, to which it sends hearing aids and other resources to assist children with hearing problems; users can donate their old devices. The clinic network includes centres in locations such as Adelaide, Brisbane City, Bundaberg, Coffs Harbour, Dubbo, Mackay, Townsville, Perth (Jandakot, Joondalup, Mount Lawley), Melbourne and its surrounding area (Berwick, Carnegie, Endeavour Hills, Frankston, Hoppers Crossing, Mornington, Pakenham) and other Australian cities.