Zettle

Zettle, fixed-fee conveyancing for buyers and sellers in Australia

Zettle is an Australian conveyancing services firm that operates on a fixed-fee model with its own online platform. It serves property buyers and sellers in Queensland, New South Wales and Victoria, combining experienced conveyancers with fixed pricing and matter tracking through a secure portal. The company presents itself as Australian-owned and operated, with licensed conveyancers in all three states and PEXA certification to carry out settlements through that platform's national network.

Services for buyers

For those buying a home, Zettle offers free contract reviews while the search is ongoing, advice before committing and support through to settlement. The buyers conveyancing service covers everything from offer through to settlement.

Services for sellers

For those selling, the firm prepares the property for sale with contract drafting, conditions and settlement. In Queensland it also prepares Form 2 and seller disclosure statements.

Tools and support

The Zettle Portal lets you check the progress of your matter, documents and key dates from any device. The company maintains a Help Hub with plain English guides to buying and selling and articles with tips and property market insights. Support is organised by state: Queensland, New South Wales and Victoria.

Services for real estate agents

Zettle offers agents free AML checks for clients they refer, as part of its AML Reliance programme.

Offices and coverage

The firm has offices in Queensland, in Maroochydore (53 Duporth Ave, Maroochydore QLD 4558), and in New South Wales, in Sydney (Level 16, 60 Carrington Street, Sydney NSW 2000). Victoria is served by phone and online, with no need to visit an office. The company states that it has settled more than AUD 1.4 billion in property transactions to date.

Ratings and recognition

The website shows a score of 4.6 on Trustpilot, rated Excellent, and a score of 4.7 on Google. The testimonials collected on the site highlight the usefulness of the portal for tracking tasks and deadlines, communication with the conveyancers and the handling of simultaneous settlements.

Offices and locations

Queensland office: 53 Duporth Ave, Maroochydore QLD 4558

New South Wales office: Level 16, 60 Carrington Street, Sydney NSW 2000