Group Transport Australia

Group Transport Australia: bus and minibus hire for groups in Australia

Group Transport Australia is an Australian company specialising in bus and minibus hire for groups. Its offering ranges from 5-8 seat vehicles to 50-57 seat coaches, and its services include airport transfers, minibus hire, corporate transfers, seniors tours and wine tours. The company operates in Brisbane, Gold Coast, Adelaide, Sydney and Melbourne.

Group transport services

The company caters to a wide variety of clients: corporate events, school excursions, weddings, sporting trips and private group transfers. In addition to one-off transfers, it offers multi-day tours and airport pickups. Its fleet is made up of modern minibuses, shuttles, luxury coaches and large-capacity buses for large-scale events.

Vehicle fleet

The fleet is organised by capacity: 5-8 seat MPVs, 9-13 and 14-24 seat minibuses, 25-33, 34-49 and 50-57 seat coaches. The largest coaches have lower luggage compartments for passengers' suitcases; additional luggage must be arranged before booking and trailers are available on request.

Booking process

The process begins with a quote request via a form or by phone. The company sends a clear quote and tailors the itinerary to the group. The driver arrives on time and the group travels together in comfort and safety. The company states that it will match or beat any minibus or coach transfer quote.

Policies and conditions

Opening or consuming alcohol is not permitted in the vehicles. Most non-alcoholic drinks are allowed, except those in glass containers. Easy-to-handle food is preferred to avoid spills; if damage occurs, cleaning fees apply. Cancellations incur a charge of 15% of the total amount (non-refundable deposit), 50% if cancelled 5 days or less (less than 120 hours, business days only) before the first trip, and 100% if cancelled 4 days or less (less than 96 hours, business days only). The vehicle size may be modified subject to availability, with a possible price change. The price includes the driver, but not their meals or accommodation, which are borne by the client when the trip requires it. Payment is made 10 days before departure and VISA, Mastercard (2.2% surcharge), Amex (2.2%) and bank transfer are accepted.

Customer reviews

The company has a rating of 4.8 out of 5 based on 133 reviews on Trustpilot, and 4.3 out of 5 according to 84 reviews on Google. Comments highlight good communication, driver punctuality, flexibility with detours and value for money. Some reviews mention positive experiences at events such as hen parties, the Anzac Day March in Melbourne and transfers to Glasgow airport. One negative review points out problems with the air conditioning and vehicle cleanliness on a return trip.