Guild Insurance

Guild Insurance: insurance for professionals and businesses in Australia

Guild Insurance is an Australian insurer with more than 60 years of activity in the country and presents itself as a wholly Australian-owned company. Its offering is aimed at professionals and businesses, with specialisation in the healthcare sector and in businesses with complex structures. The company works with more than 40 professional associations and describes its policies as designed for each industry, endorsed by industry experts and updated regularly.

Professional indemnity and business insurance

Guild Insurance's catalogue is structured around two main areas. Professional indemnity insurance protects the insured against claims arising from a breach of their professional duty. Many of these policies combine professional indemnity, public liability and product liability, in order to cover a broader spectrum of activity. Business insurance, on the other hand, covers broader risks: property damage, theft and third-party claims, among others.

The company also offers workers compensation cover, home and contents insurance, and pet insurance marketed under the Vets Choice brand, endorsed by vets and backed by a 33-year partnership between Guild Insurance and the Australian Veterinary Association (AVA).

Professions and sectors covered

The insurer details an extensive list of groups to which it directs its policies. These include health and therapy professionals such as acupuncture and Chinese medicine, chiropractors, dentists, dental prosthetists, dietitians, credentialled diabetes educators, physiotherapists, osteopaths, optometrists, podiatrists, pharmacists, paramedics, nurses, occupational therapists, natural therapists, speech pathologists and veterinarians. It also covers areas such as exercise and fitness — aqua exercise instructors, exercise physiologists, exercise scientists and fitness professionals and businesses — as well as hairdressing and barbering, massage, medical practices, yoga and pilates, retail, training consultants, rehabilitation providers, associations, not-for-profit organisations and neighbourhood houses, among others.

Workers compensation by state and industry

In the area of workers compensation, Guild Insurance distinguishes cover according to state or industry. The information available mentions specific options for ACT, New South Wales (including early learning and pharmacy), Tasmania and Western Australia. The company also publishes content on the renewal process, workers compensation insurance definitions for New South Wales, declaring, updating or estimating wages, and early intervention.

Claims handling and legal advice

The company describes a claims process that can be started online or by phone, at any time, with the assignment of a unique claim number and subsequent follow-up. According to its presentation, a claims specialist contacts the insured within 48 hours. Guild Insurance also states that it offers expert legal advice through Meridian Lawyers and maintains a risk management content hub, RiskHQ, with articles on topics such as the currency of professional indemnity insurance, informed consent in internal osteopathy treatments or clinical record-keeping requirements.

News and partnerships

In February 2026, the company announced a new partnership with EML Group aimed at strengthening its national insurance and claims management capability. The website also includes customer testimonials from sectors such as pharmacy, dentistry and early learning, and warns of possible occasional interruptions to its online platforms due to scheduled maintenance.