Quit Clinics

Quit Clinics: Australian telehealth for quitting smoking and reducing vaping harm

Quit Clinics presents itself as Australia's first, largest and most trusted telehealth smoking cessation clinic. Its service is entirely online and combines phone, video and internet communication, tailored to each patient's needs. The clinic guarantees a response within 24 hours, even on weekends, and operates seven days a week.

Nicotine and vaping prescriptions with authorised doctors

All Quit Clinics doctors are approved by the TGA (Therapeutic Goods Administration) as Authorised Prescribers of Nicotine, including vaping products. The service allows patients to obtain a nicotine vaping prescription within 24 hours, valid for 12 months. The process begins with an online medical questionnaire; afterwards, an Australian doctor reviews the case and contacts the patient to answer their questions and develop a treatment plan aimed at maximising the chances of quitting smoking for good.

Phone consultation and 12 months of support

The clinic's fee is $10 and includes a phone consultation with an experienced Australia-based doctor, plus ongoing support by email, text and phone for 12 months at no extra charge. The service also provides access to an online partner pharmacy that dispenses six days a week and delivers Australia-wide.

Reported results and clinical approach

According to anonymised patient data as at January 2023, after 12 months more than 70% of Quit Clinics patients report having remained smoke-free for six months or more. The clinic reports over 75,000 registered users. Its approach is based on an evidence-based harm reduction strategy with ongoing medical support, and includes counselling, nicotine replacement therapy, prescription medication and alternatives to cigarettes such as e-cigarettes or vaping. Staff present themselves as non-judgemental and understanding of how difficult it is to quit smoking.

The '5% by 2025' goal

Quit Clinics maintains that reducing smoking rates is the most pressing health issue facing Australia. It notes that smoking remains the leading cause of preventable death in the country, with more than 20,000 Australians dying each year, and that it disproportionately affects lower income, rural and Indigenous populations. Given that the National Health Agreement target of less than 10% of adults being daily smokers by 2018 was not met, and that the Minister for Health has extended it to 2025, the clinic has independently set a more ambitious goal: reducing Australian smokers to 5% by 2025. The company also supports doubling-down efforts to reduce youth vaping.

Informative content and patient resources

The Quit Clinics website brings together articles and support materials on smoking cessation, including comparisons of the safety of vaping versus smoking, information on the chemical compounds in tobacco —7,000 compounds, of which around 250 are harmful and 69 are carcinogenic— and practical tips for quitting smoking. The platform also describes the benefits of quitting tobacco in the short and long term: a drop in blood pressure and pulse within 20 minutes, elimination of carbon monoxide within 24 hours, improvement in taste and smell within days, better circulation and breathing, and a reduced risk of cancer and heart disease, which after 5-10 years is 50% lower than in a smoker. It also includes a savings calculator that estimates daily, weekly and annual spending on cigarettes, and testimonials from patients who have quit smoking.

Access to the partner pharmacy

Quit Clinics operates alongside Quit Chemist, its online partner pharmacy. To access Quit Chemist products, you must have a verified account and a valid prescription. Registration on the platform requires a username, email address and password, and personal data is used in accordance with the site's privacy policy.

Location and contact

802-808 Pacific Highway Gordon NSW 2072 · Email: support@quitclinics.com