Bunches and Stems

Australian online florist for native and classic bouquets

Bunches and Stems is an online flower shop operating across Australia, selling native-style and classic bouquets, as well as gift hampers. Its focus is on shipping floral arrangements for specific occasions, with free standard delivery and customer service available at any time.

Floral catalogue and collections

The shop organizes its offering into collections and categories by occasion. Featured lines include the Mason Jar Collection, with arrangements presented in glass jars, and a selection of Australian native flowers. The catalogue includes rose bouquets in half-dozen, dozen and 24-stem formats, mixed bouquets, daisies and roses, and seasonal arrangements for Christmas, Father's Day and Mother's Day.

Some of the products visible on the site are Thirty Blooms of Alstroemeria in Mason Jar, Blooms of Love in Mason Jar, Blushing Rose Trio, Ivory Grace Trio, Breathtaking Blooms In Mason Jar, Cloud Nine Bouquet in Mason Jar, Sweet Blossoms Collection III, Pastel Harmony, Blushing Elegance, Designer Sympathy Collection III, Delicate Elegance, Native Flowers Bouquet in Mason Jar, Pastel Buttercup Bouquet in Mason Jar, Warm Embrace, Best Birthday Ever Bouquet in Mason Jar and 50 Blooms of Surprise Bud Roses in Mason Jar.

The prices published in the catalogue reviewed start at AUD 24.95 for the rose trios and reach AUD 169.80 for the Designer Sympathy Collection III. Jar bouquets range, depending on the model, from AUD 54.95 to AUD 89.95, and some arrangements such as Pastel Harmony or Blushing Elegance are priced at AUD 109.95 and AUD 89.95 respectively. In the case of Blooms of Love in Mason Jar, size variants are offered: Petite (6 stems), Classic (9 stems), Indulgence (12 stems) and Unforgettable (14 stems), with price adjustments associated with each option.

Occasions covered

The shop structures much of its navigation by type of celebration or circumstance. It covers birthdays, including birthday gifts and packages and flowers for a wife's birthday; love and romance, with Valentine's bouquets and roses and rose-and-wine combinations; condolences and funerals, with a specific designer collection; get well flowers and gifts; graduation; new baby; anniversaries and their associated gifts; housewarming; and thank you.

Gift hampers and add-ons

In addition to bouquets, the catalogue includes gift hampers with gourmet chocolates, Lindt brand collections, gourmet wine baskets and beer-and-wine combinations. There are also specific hampers for Valentine's Day, Christmas and a Country Christmas Gift Basket Collection, as well as collections that combine flowers with a hamper.

Delivery and purchase conditions

The site states that standard delivery is free on orders of AUD 99.95 or more, while below that amount it costs AUD 19.95. The exact cost is confirmed at checkout. The company states that free standard delivery applies Australia-wide and offers an order phone line, 1800 344 050.

The purchase process is presented in three steps: choose the bouquet from the native and classic collections, add a personal message on the gift card at no extra cost — with the option to add chocolates or a candle — and provide the delivery address, the details of which are confirmed at checkout.

Customer service and stated guarantees

The company states that customer service is available 24 hours a day, seven days a week, and offers a freshness guarantee based on the use of selected local stems to create long-lasting bouquets. It also notes that the payment process is secure and that privacy and data protection are a priority.

Ownership and operation

Bunches and Stems operates under Bloomex PTY LTD, with ABN 27147609443. The company presents itself as wholly Australian-operated and its shop runs on the Shopify platform. Accepted payment methods include American Express, Apple Pay, Google Pay, Mastercard, Shop Pay, Union Pay and Visa.

Location and contact

Phone: 1800 344 050