Darwin Waterfront Luxury Suites

Luxury Apartments on the Darwin Waterfront

Darwin Waterfront Luxury Suites is a luxury holiday apartment complex located at 19 Kitchener Drive, in the Darwin Waterfront precinct, in Australia's Northern Territory. The company markets one, two and three-bedroom units, many with water views, and presents itself as a specialist in holiday accommodation in Darwin. Its offering is aimed at both business and leisure travellers, with stays ranging from 3 to 90 nights.

Apartment Types and Capacity

The accommodation catalogue includes the following options, with their maximum capacity indicated:

• 1 Bedroom Apartment with Water Views, sleeps 2.
• 1 Bedroom Apartment with Views, sleeps 3.
• 2 Bedroom Apartment with Views, sleeps 5.
• 2 Bedroom Apartment with FREE CAR, sleeps 4.
• 2 Bedroom Apartment with FREE CAR, sleeps 5.
• 3 Bedroom Apartment with Water Views, sleeps 7.
• 3 Bedroom Penthouse Apartment with Water Views, sleeps 7.

Free Courtesy Car

One of the complex's distinguishing features is the inclusion of a free courtesy car with certain bookings. The company presents itself as a pioneer in the Northern Territory in offering a fleet of Toyota Corollas available for guests to use during their stay, subject to terms and conditions. The vehicle is handed over at check-in and must be returned clean and with a full tank.

The vehicle terms of use indicated by the company are as follows:

• Toyota Corolla automatic model, 5-seater hatchback.
• Drivers must be 25 years of age or older.
• Use limited to sealed roads.
• 100 km per day included; additional kilometres are charged at 25 cents per kilometre.
• Ideal destinations: Jumping Crocodile Cruise and Litchfield National Park.
• Longer distances such as Katherine Gorge and Kakadu National Park are outside the permitted range.
• A security deposit of $1,000 is required.
• All drivers must complete a vehicle use contract before arrival.
• Child seats are available for $40 per stay.

Minimum Stays and Bookings

The standard minimum stay is 5 or 7 nights. The company notes that, on dates close to arrival, it sometimes releases 3 and 4-night stays when last-minute availability allows. 3-night stays are no longer offered, except for last-minute bookings. The company recommends booking directly through its website to obtain the lowest rates and states that its rates are non-commissionable for travel agents.

Location and Surroundings

The apartments are located at 19 Kitchener Drive, just minutes from the Convention Centre, the Wave Pool, the Waterfront and Smith Street Mall. The Waterfront precinct is home to the Wave Pool and a safe swimming Recreation Lagoon, as well as cafes and restaurants offering Mediterranean, Mexican and more casual cuisine. The company also mentions Mindil Beach Markets as one of the city's attractions.

Additional Services and Management

The property management team can arrange additional services such as baby needs, car seats, beach accessories and tour information. Since the COVID-19 pandemic, the company has not operated a physical showroom at the Waterfront; the team works from a nearby virtual office and has implemented a key collection system via lockboxes on-site.

Track Record and Recognition

The company states it has been ranked #1 on TripAdvisor in the Specialty Accommodation category since 2015. It presents itself as a family business and notes that its property portfolio is one of the most successful in Darwin.

Cancellation Policy

The company applies a strict no-refund cancellation policy if travel plans change. In relation to COVID-19, if the guest's area of residence or Darwin is officially declared a hotspot with government restrictions after booking, the following conditions apply: if arrival is due in more than 14 days, the booking may be cancelled with a 25% fee; if less than 14 days and more than 72 hours remain, the fee is 50%; if less than 72 hours remain, in the case of no-shows or guests already checked in, there is no refund. If more than the cancellation fees has been paid, the balance is refunded less credit card fees, within a period of up to two weeks. No travel vouchers are issued for bookings made after 30 June 2021. The company recommends self-insurance.

Location and Contact

19 Kitchener Drive, Darwin Waterfront NT 0800 · Phone: +61 8 8921 8833 · Email: info@darwinwaterfrontluxurysuites.com.au · Hours: Mon - Fri 8.30am - 5pm (ACST) Sat 9am - 12pm (ACST)