EliteRelief

EliteRelief: Red Light Therapy for Pain Relief in Australia

EliteRelief is an Australian family-owned company based in Coomera, Queensland, that sells red light and near-infrared therapy devices for home use. Its catalogue focuses on pain relief, inflammation and recovery, and is distributed mainly in Australia, with free shipping nationwide and a 60-day money-back guarantee.

The company presents itself as a supplier to Australia's health and aged care sector, and states that over 20,000 Australians have used its products. Its offering includes warranties of up to four years and lifetime technical support.

Products and categories

The catalogue is organised into wearables, panels, bundles and accessories. Featured products include:

• Red Light Therapy Belt, available in standard and PRO versions.
• XL Red Light Therapy Pad.
• Red Light Mini Wrap.
• Red Light Therapy Cap.
• Pro Mini and Pro Mid Panels, TGA-registered (Therapeutic Goods Administration of Australia).

The store listed prices in Australian dollars, with discounts of up to 50% at the time of review. The panels in the Pro range are TGA-registered, a relevant detail for professional use or in healthcare settings.

Company background and approach

EliteRelief grew out of its founders' personal experience with chronic pain. According to their story, years of more than ten hours of physical work a day and a delayed knee reconstruction led them to try multiple solutions before finding effective relief in red light therapy. From there they created a brand focused on products they use themselves.

The company describes itself as a small Australian family business based in Queensland, and targets both end consumers and the health and aged care sector.

Shipping and coverage

EliteRelief operates mainly in Australia, with free shipping nationwide. The website allows you to select region and currency for Australia (AUD) and New Zealand (NZD), indicating that it also serves the New Zealand market.

Warranties and support

The company offers a 60-day risk-free trial, warranties of up to four years on its products and lifetime support. These terms are presented as part of its commercial proposition and may be subject to the terms published on its website.

Location and contact

EliteRelief HQ, Coomera QLD 4209