Pillar Products

Pillar Products: DIY solutions for home and garden in Australia

Pillar Products is an Australian company dedicated to the design and marketing of home and garden improvement products. Its catalogue is distributed both online and through the Bunnings Warehouse store chain, where the company operates exclusively according to its own website. The company presents itself as a provider of solutions tailored to the Australian lifestyle, with a range that spans from inside the home to the care of outdoor spaces and pets.

Home product catalogue

Pillar Products' offering is organised into several families. In the window and coverings section, the company markets roller blinds, plantation shutters, curtain rods and accessories, as well as adhesive and static window films with solar control, self-tinting, automotive, and decorative finishes. It also offers wood-look PVC barn doors, designed for simple and quick installation.

For the garden and outdoors, the catalogue includes weedmats, eco mulch mats, bendable coco stakes, plant protection, shade cloth, balcony screens, and shade sails. In the insect protection area, the company offers screen doors, door curtains, magnetic flyscreens, and pet doors. The pet line is completed with hessian pet beds, cooling mats, and self-heating pet mats.

Customisation and made-to-measure shopping

One of the standout services is the possibility to order roller blinds and plantation shutters cut to size. The website offers specific tools for these custom orders, as well as a selector tool to choose products according to the user's needs. In addition, the company provides a smart motor to automate roller blinds, available through Bunnings Special Orders or via the cut-to-size tool.

Warranty and customer service

Pillar Products states that it honours two, five, and ten-year warranties on its products, and offers an online warranty registration system. The company emphasises its commitment to customer service and quality, and provides a customer service phone line and email for enquiries. Its website includes customer testimonials highlighting issue resolution and the service received.

Informative content and user resources

The company maintains a blog with news, DIY tips, and FAQs about its products. Topics covered include installation guides, ideas for transforming spaces with sliding barn doors, instructions for plantation shutters, and proposals for creating pet-friendly homes. It also publishes installation videos and case studies aimed at different user profiles, such as renters or homeowners looking for a balance between budget and design.

Presence and distribution

Pillar Products' products are available online and in physical stores, with exclusive presence in Bunnings Warehouse stores in Australia. The company is headquartered in Carrum Downs, Victoria, and serves customers in Australia and New Zealand through its customer service phone line.

Location and contact

48 Access Way, Carrum Downs VIC 3201, Australia · Phone: + 61 1300 155 355 · Email: info@pillarproducts.com.au