Concierge Car Wash

Concierge Car Wash: hand car wash and detailing in Australia

Concierge Car Wash is an Australian chain specialising in hand car washing and detailing services. The company operates nationwide, with a presence in Sydney, Melbourne, Brisbane, Gold Coast, Perth and other cities, and has more than 30 locations in shopping centres and urban areas. Its approach focuses on careful treatment of the vehicle using manual methods and quality products.

Wash and detailing services

The company's offering includes hand car wash at three levels — Express Wash, Premium Wash and Super Wash — as well as detailing services covering hand polish, interior details, full detail and paint protection. It also offers ceramic coating, for which it provides an online quote form requesting vehicle details such as make, model, colour, year, body type and paint condition.

The hand car wash service is presented as a meticulous process that protects the car's finish. The company recommends a wash every two weeks for daily-driven vehicles, and warns against using dish soap, which can damage the protective coating.

National presence and locations

With more than 30 locations nationwide, Concierge Car Wash serves customers across Australia. Among the identified locations are Annerley, Auburn, Broadway Shopping Centre, Brookvale, Burwood, Bricks Shopping Center, Carlingford, Castle Hill, GCUH, Highpoint Shopping Centre, Lakeside Joondalup Shopping City 1 and 2, Kedron, Lake Macquarie Square, Majura Park, Mittagong Market Place, Northgate, Pacific Fair Shopping Centre and Pacific Fair 2, Parkmore, Stockland Baulkham Hills, Stockland Merrylands, Stockland Nowra, Stockland Rockhampton, Stockland Shellharbour and Stockland Shellharbour (Ground Level), Toowoomba Grand Central, Tuggerah Watertown, Westfield Burwood, Westfield Carousel, Westfield Doncaster (Level 2 and Lower Ground), Westfield Eastgardens, Westfield Parramatta, Westfield Penrith, Westfield Whitford City, Westpoint Blacktown and Yamanto Central.

Loyalty programme and promotions

The company has the Concierge Club programme, which rewards customers for every visit. It also offers a "Buy 4 Washes Get 1 Free" promotion, with the option of buy now, pay later through Afterpay. It also sells gift cards for any occasion.

Environmental commitment

Concierge Car Wash supports Greening Australia, a green initiative that has enabled hundreds of trees to be planted, according to the company itself.

Contact and bookings

Customers can book online or visit the locations directly. The company has a contact form for enquiries, incidents, tasks, business, complaints and other matters, with the option to attach files. The contact phone number is 1300 279 002 and the email address is info@conciergecarwash.com.au.