Airport Rentals

Airport Rentals, car rental comparison service in Australia and New Zealand

Airport Rentals is a vehicle rental comparison and booking platform that operates mainly in Australia and New Zealand, with a presence also in the United States, Canada, the United Kingdom and South Africa. It is part of the Webjet group and has accumulated more than 3.9 million car rental bookings, according to data the company itself highlights on its website.

Available brands and suppliers

The platform integrates offers from international and local operators. Among the associated brands it mentions are Alamo, Avis, Budget, East Coast Rentals, Enterprise, Europcar, Hertz, National, Sixt and Thrifty, as well as other suppliers. The catalogue ranges from compact and economy vehicles to luxury SUVs, sports sedans, family people movers and vans, with rental options at airports and in cities.

Booking, payment and conditions

The booking process can be completed online or through the mobile app. Users can pay in advance or at the rental desk, depending on their preference. The company states that it offers a price match guarantee and that, in most cases, cancellation is free up to 48 hours before pick-up. It also notes that some vehicles have a surcharge for drivers under 25 or over 65, and recommends reviewing the terms of the chosen rental company.

Traveller profiles and vehicle types

The website organises recommendations according to the type of trip. For business travellers it mentions late-model sedans, compact vehicles and luxury options; for city travel it suggests small cars for their ease of parking, and for interstate journeys it recommends an SUV for comfort. For families and large groups it indicates that there are people movers, vans and SUVs with capacity for passengers and luggage, and that search filters allow adjusting the number of people. For those looking to save, it cites brands such as Bargain Car Rentals and Alpha Car Hire, which tend to offer somewhat older vehicles at lower rates, as well as the economy and compact categories.

Coverage in Australia

The platform allows searching for car rental at airports and locations in Australia such as Adelaide, Alice Springs, Brisbane, Broome, Cairns, Canberra, Darwin, Gold Coast, Hobart, Melbourne, Perth and Sydney. The text mentions specific examples such as Cairns, with electric and premium vehicle options; Brisbane, where local suppliers such as East Coast Cars Rentals and Apex Car Rentals sit alongside international brands; Whyalla, in South Australia, about four and a half hours from Adelaide; and Exmouth, in Western Australia, between Perth and Broome. Destinations such as Gold Coast and Bundaberg are also cited.

Mobile app and customer service

Airport Rentals has its own app to search, compare, book and manage the trip, with the possibility of modifying the booking if plans change. The company states that its team can answer questions during the booking process. On Trustpilot, the platform shows a rating of 4.6 out of 5 based on 8,617 reviews, and declares more than 14,500 five-star reviews and more than 20 years of experience in the car rental sector.