The Plumbing Gang

Licensed plumbing for Brisbane, Logan and Ipswich

The Plumbing Gang is a plumbing services company serving homes and businesses across South East Queensland, Australia. Its coverage area spans Brisbane and Greater Brisbane, the Gold Coast and surrounding suburbs, Logan and Ipswich, and northern suburbs up to Narangba. The company presents itself as a team of licensed plumbers available 24 hours a day, every day.

One of its distinguishing features, according to its own communications, is its fixed-price system: the customer knows the cost of the job before work begins. The company also states that it aims to reverse the poor reputation of the plumbing industry in South East Queensland and offers a lifetime workmanship guarantee. It also has a membership plan called the Home Protection Plan, focused on preventive home maintenance, with access to a priority phone line for household plumbing emergencies.

Drainage and drain services

The company's catalogue includes resolving blocked drains, with drain cleaning services, high-pressure jetting and pipe relining. To locate and clear blockages, it uses CCTV camera inspections and high-pressure jetting equipment that can cut through debris and tree roots. It also covers stormwater drainage.

Emergencies and breakdowns

The company offers 24/7 emergency response for cases such as burst pipes, no hot water or leaks. Its emergency services include burst pipe repair and leak detection, the latter aimed at cases where water bubbles up from underground or the water meter keeps spinning when no taps or appliances are turned on. It states that in most cases it can have a plumber at the property within the hour, depending on location.

Hot water and gas

The company describes itself as a hot water systems specialist in Brisbane, Logan and Ipswich, and offers repair or replacement of units, often on the same day, as it claims to carry spare parts for the main brands. Among the brands it services and installs, it mentions Rheem, Rinnai, Dux and Thermann. In the gas area, it carries out installation, connection and repair of household gas appliances, including gas cooktop installation, a task the company describes as requiring precision, expertise and compliance with strict safety standards.

General plumbing and home improvements

The general plumbing service covers both homes and businesses, from fixing leaking taps to larger-scale work. The company also includes bathroom renovations, water filter installation and supply and installation of shower screens.

Terms of service and guarantees

The company states that all its plumbers are fully licensed, insured and trained in accordance with Australian standards. It offers same-day service, a text message notification when the technician is on the way to the property, and a free plumbing inspection with every visit. For larger jobs, it offers flexible payment options, including financing through Brighte, and accepts Zip Pay and After Pay. Its workmanship guarantee is for life. The company operates under QBCC licence no. 15214471.

Customer reviews

The site features customer testimonials highlighting punctuality, speed of response and reasonable pricing. One of them describes the repair of a burst pipe at a factory; another mentions the replacement of a hot water system with arrival at the property in about twenty minutes.

Location and contact

47/36 Benhiam St, Calamvale QLD 4116 · Phone: 1300 671 525 · Email: info@theplumbinggang.com · Hours: 24/7 operation