Compare Your Bills

Compare Your Bills: comparing energy, broadband and health insurance in Australia

Compare Your Bills is an Australian comparison and advisory service that helps households and businesses find electricity, gas, broadband and health insurance plans. The company works with a selected panel of retailers and insurers, and notes that it does not compare all brands in the market and may not necessarily have access to all products offered by each brand.

How the service works

The process begins with a contact form in which the user provides their details and the type of enquiry. The Compare Your Bills team then calls the customer to review the offers available among its commercial partners based on the property address. The company handles the switch to the chosen plan. According to its own presentation, the service is free for the user: the company receives a commission from the retailer when the customer signs up.

Comparison areas

• Electricity and gas: comparison of energy plans and rates for households and businesses.
• Broadband: internet plans, including the National Broadband Network (NBN).
• Health insurance: comparison of policies from insurers such as AHM, Hunter Health Insurance, AIA, HIF, HCF and NIB.
• Mobile phone: the site provides information on prepaid, postpaid and SIM-only plans, although it does not specify whether the comparison is part of the active service.

Support and advice

The company has specialists who provide phone support, such as energy and broadband expert Chloe Bennett, and offer recommendations tailored to each user's needs. The site includes customer reviews on Trustpilot, with a score of 4.6 based on 1,402 reviews at the time of analysis.

Certification and transparency

Compare Your Bills presents itself as an ISO/IEC 27001:2022 certified company. It also notes that the availability of the products compared may vary depending on providers and timing.

Informative content for the user

The site includes frequently asked questions about how the Australian energy market works, the reasons behind electricity price increases, the criteria for choosing a plan, the process of switching retailers, how solar energy works and the features of the NBN. It also explains the types of mobile plans and the factors to consider when comparing them.

Location and contact

Phone: 1300 064 802