Smart House Solar

Smart House Solar: solar energy installation in Australia

Smart House Solar is an Australian company dedicated to the installation of solar energy systems, batteries and electric vehicle chargers. The company presents itself as a provider with more than ten years of experience and operates from two offices: one in Brisbane (Queensland) and another in Perth (Western Australia). Its activity is aimed at both homes and businesses, with solar system and energy storage packages tailored to different consumption profiles.

Solar system and battery packages

Smart House Solar's catalogue is organised into three main groups: solar batteries, panel-and-battery combinations and complete solar systems. Battery packages are offered in capacities of 14 kWh, 28 kWh and 42 kWh, with estimated annual savings ranging from AUD 1,500–1,700 for the 14 kWh model to AUD 4,500–5,100 for the 42 kWh model. The company states that these batteries come with a ten-year warranty and are designed for households of three to four people, large homes with backup or commercial and light industrial applications.

The combined panel and battery solutions include configurations of 6.6 kW, 10.5 kW and 13.2 kW of solar generation, all paired with a 28 kWh battery. These packages incorporate 475 W Tier 1 panels, 5 kW, 8 kW or 10 kW hybrid inverters depending on the case, and are presented with estimated annual savings of between AUD 6,000 and 9,200. Solar systems without a battery, meanwhile, are offered in capacities of 6.6 kW, 10.45 kW and 13.2 kW, with 475 W Tier 1 panels and inverters with wifi connectivity, and estimated annual savings of AUD 2,400 to 5,800.

Batteries and electric vehicle chargers

In addition to the batteries included in the packages, the company sells Alpha ESS brand batteries in capacities of 5 kW, 6 kW, 10 kW, 13 kW, 15 kW, 20 kW, 30 kW and 40 kW. For users who do not know which option to choose, Smart House Solar offers a personalised recommendation service based on energy use and backup needs.

The company has also added the installation of electric vehicle chargers, aimed at both homes and businesses. According to its presentation, the service includes certified installers, a hassle-free activation process and licensed electricians who comply with applicable regulations.

Brands and components available

Among the solar panels the company distributes are the brands Canadian Solar, Jinko Solar, REC, Trina Solar, Risen and Longi. As for inverters, the catalogue includes Growatt, Fronius, Sungrow, Solis and SAJ. The company states that it works only with products approved by the Clean Energy Council (CEC) and with accredited installers, which according to its own information allows customers to access government rebates and incentives.

Coverage and presence in Australia

Smart House Solar provides service in Queensland and Western Australia. In Queensland, the company lists locations such as Brisbane, Gold Coast, Sunshine Coast, Mackay, Toowoomba, Townsville, Gympie, Rockhampton, Cairns, Hervey Bay, Bundaberg and Gladstone. In Western Australia, its area of operation is focused on Perth. The company maintains offices in Brisbane, on level 38 of 71 Eagle Street, and in Perth, on level 27 of St Martins Tower, 44 St Georges Terrace.

Awards and ratings

The company presents itself as a winner of the ProductReview.com.au awards in 2021 and 2022, and declares a rating of 4.8 stars based on more than 1,000 reviews from Australian families. It also states that it has installed more than 50,000 solar panels, more than 30,000 kWh in batteries and has completed more than 1,500 projects. Among its customers, the website mentions a case of a 29.9 kW commercial installation at a loading dock.

Financing and contracting process

Smart House Solar offers flexible financing options with AUD 0 down payment, so the customer can pay from the savings generated on their electricity bill. The company describes its process as comprehensive, from initial advice through to installation and after-sales support, and includes a customer service team to resolve issues after the sale. Quotes are requested through a form on its website, with no obligation to contract.

Offices and locations

Brisbane office: Level 38, 71 Eagle Street, Brisbane, Queensland, 4000

Perth office: Level 27, St Martins Tower, 44 St Georges Terrace, Perth, WA 6000