MYQT

MYQT, online cosmetics and makeup store based in Brisbane

MYQT is an Australian online store dedicated to selling skincare, makeup and cosmetics from international brands. The company presents itself as a family-owned business based in Brisbane, from whose logistics platform it ships orders. According to its own description, it does not work with grey market products and has no delays from overseas shipping.

The catalogue is organised by brands and collections, and includes references from names such as Physicians Formula, theBalm, E.L.F, Hero Cosmetics, No7, Sigma Beauty, EcoTools, Got2b, Heritage Store, Real Techniques, LA Girl Cosmetics, 1000Hour, Acne Free, Acure, Alpha-H, Andalou Naturals, Anthony, Anua, Ardell, Aussie, Aztec Secret, Baxter of California, Bdellium Tools, Beauty of Joseon, Beautyblender, Benefit Cosmetics, Blistex, Carmex, Cerave and Certain Dri, among others.

Products and categories available

The range covers several product families within the beauty sector:

• Facial care: micellar cleansing oils, day creams with sun protection, serums and treatments with glycolic acid or niacinamide.
• Makeup: eyeshadow palettes, cream blushes, matte lipsticks, primers and 3D mink false lashes.
• Sun protection: facial formulas with SPF 30 and SPF 15.
• Balms and skin-repairing products.
• Beauty tools and accessories from brands such as Sigma Beauty, EcoTools, Real Techniques or Bdellium Tools.

The catalogue shows prices in Australian dollars, with examples such as No7 Lift & Luminate Triple Action Day Cream SPF 15 ($45.99), theBalm Talk is Cheek Blush Cream ($24.95) or Sensibio Micellar Cleansing Oil 300 ml ($29.95, reduced from $52.99).

Authenticity and product origin

The company states that all its products are authentic and come from authorised distributors, and it explicitly rejects the sale of grey market items or counterfeits. This condition is presented as one of the pillars of its commercial proposition, along with shipping from its own warehouse in Brisbane.

Shipping, delivery times and returns policy

MYQT offers free shipping on orders from $99 Australian dollars. Dispatch is same-day for purchases made by 3 PM, and the store has a 90-day returns policy. The website also announces occasional promotions in the form of 24-hour deals.

Customer service

Customer service is provided by email and by SMS or WhatsApp, and the company stresses that a real person responds, with no automated systems or bots. The store accepts payment with American Express, Apple Pay, Diners Club, Discover, Google Pay, JCB, Mastercard, PayPal, Visa, Afterpay, Zip, Klarna, PayID and UnionPay.