Vetcall Ashmore

Vetcall Ashmore: comprehensive veterinary care in Gold Coast

Vetcall Ashmore is a veterinary clinic located in Ashmore, in the Gold Coast region (Queensland, Australia). It is part of the Vetcall group, established in 1976, and has been caring for local pets from puppy or kitten stage through to their senior years. The clinic presents itself as a team of animal lovers dedicated to providing modern, compassionate care.

Veterinary services

The clinical offering covers a broad spectrum of services. In the area of preventive medicine and general care, it includes nurse consults, health checks, vaccination, parasite control (worms, fleas), microchipping, nutrition and diet advice, and senior pet programs. Care is also offered for new puppies and kittens, with services such as Puppy Preschool led by a qualified dog trainer and behaviourist.

In the area of dental health, the clinic provides dental care and dentistry. For diagnosis, it has in-house blood tests, scans and imaging, digital radiology, ultrasounds, and endoscopy. In surgery, soft tissue and orthopaedic procedures are performed, along with referrals to veterinary specialists. Other services include desexing, weight loss, and pet cancer care.

For pet wellbeing, cat boarding is offered, and prescription food and diets are available. The clinic also handles medication requests.

Professional team

The team is led by Dr. Chris, Clinical Director, with almost 25 years of experience running veterinary practices in the Gold Coast Hinterland. Dr. Sophie is the Head Veterinary Surgeon, a graduate of the Royal Veterinary College in London in 2020. Dr. Dion, Orthopaedic Surgeon, trained in South Africa. Dr. Donna, Senior Veterinarian, graduated from the University of Queensland in 2007. Dr. Helen brings 30 years of experience. Other veterinarians on the team are Dr. Max, Dr. Najin, and Dr. Amy, who joined in 2025. Dr. Liesl is a behaviour veterinarian. In the nursing and management area, Simone is the Business Manager, Sarah the Assistant Manager, Becky the Head Veterinary Nurse, Mikyla the Veterinary Technician, and Rose, Carina, and Victoria complete the nursing team. Kendall, Freya, and Vanessa handle client care coordination. Victoria Peers is a dog trainer and behaviourist.

History and background

The Vetcall group was founded in 1976 and has since cared for thousands of local pets. The Ashmore clinic presents itself as a centre that combines clinical expertise with a personal touch and clear communication, with an emphasis on continuity of care.

Facilities and additional services

The clinic offers same-day appointments for urgent cases and has a real-time online booking system. It also has a loyalty program called "Best for Pet".

Location and contact

243 Heeb Street, Ashmore, QLD 4214 · Phone: (07) 5539 4133 · Email: ashmore@vetcall.com.au