Spacer

Spacer, Australian storage and parking marketplace

Spacer is a digital platform operating in Australia as a marketplace for storage and parking spaces. The company connects people who need to store items or park vehicles with local hosts offering garages, storage rooms, self storage units and parking spaces. According to its presentation, it defines itself as Australia's leading space marketplace and has over 30,000 listings nationwide.

The service is aimed at both individuals and businesses. Users can search, compare and book storage or parking spaces online, with monthly or daily options. The platform states that over 60,000 Australians use it to store furniture, cars, boats and other goods, and that more than 100,000 people have used it to save on storage.

Storage and parking services

Spacer structures its offering into two main areas: storage and parking. In storage, the platform allows booking self storage units, warehouse spaces, pallets, caravans, boats, cars, furniture, documents, clothes and toys. In parking, it offers monthly and daily spaces, with coverage in cities such as Sydney, Melbourne, Brisbane, Canberra and Perth, as well as at airports.

The company also facilitates space rental for owners who want to generate income from garages or empty spaces. Hosts can list their space for free and, according to the website, some earn up to AUD 4,200 per year. The platform offers an estimated earnings calculator and a booking and payment process managed through the site.

Coverage and types of space

Spacer's offering covers the entire Australian territory, with a prominent presence in major metropolitan areas. Locations mentioned include Sydney, Melbourne, Brisbane, Perth, Canberra, Adelaide, Gold Coast, Hobart, Wollongong, Newcastle, Cairns, Townsville and Mackay, among others. The platform organises listings by city and by type of space, including self storage, car, caravan and boat storage, and airport parking.

Listed spaces include garages, storage rooms, commercial storage units and parking spaces in neighbourhoods and suburbs. The company states that prices can be up to 50% lower than those of traditional storage and parking providers.

Guarantees and protection for users and hosts

Spacer offers a money-back guarantee if the size, location or description of the space does not match what was booked. It also provides a goods and property guarantee of AUD 5,000 for users' peace of mind. The platform also includes AUD 10,000 insurance and customer support seven days a week.

For hosts, the company details in its help centre aspects such as protection, payment frequency and the collection process. The website states that payments are managed through the platform and that hosts receive advice on fair pricing for their space.

How it works and ratings

Spacer's process is based on three steps: search, book and store or park. Users can filter by location, type of space and specific needs, and complete the booking online. The platform shows ratings of 4.7 out of 5 on Google and Trustpilot, based on 712 reviews, and a score of 4.3 on another unspecified source.

The company occasionally promotes discounts, such as an extra 20% off the first month of storage or parking with a promo code. It also offers student discounts on parking.

Resources for users and hosts

Spacer maintains a blog and an FAQ section with information on how the service works, pricing, protection and payments. It also publishes guides on storing furniture, documents, cars, caravans and boats, and on airport and city parking. For hosts, it offers case studies and tools to calculate the value of their space.