The Working Holiday Club

The Working Holiday Club: work and travel programs for young people aged 18 to 35

The Working Holiday Club (TWHC) is a company specializing in working holiday programs for young people between 18 and 35 years old. According to its own presentation, it was originally established in London in 2004 and has been based in Australia since 2009. The company describes itself as a specialist in offering authentic temporary work experiences abroad and states it has a track record of helping thousands of young people participate in these programs.

Destinations and available programs

TWHC's offering is structured around three main markets: the United Kingdom, Canada, and Japan. For each destination, the company sells packages with different service levels:

• United Kingdom: includes the Jumpstart London, Jumpstart Scotland, UK Adventure Camps, UK Live-In Hotels, and UK Beds & Bars programs, as well as handling the Youth Mobility visa.
• Canada: covers the Canada Summer, Canada Winter, and Canada Kickstart options, with job offers at resorts and hotels, staff accommodation, and a ski season pass or wellness pack.
• Japan: the Japow Pack.

The site also mentions Vietnam adventures among its offerings, although it does not detail the content of that program.

Visa services

The company processes different categories of visas for the United Kingdom: Youth Mobility Visa, Ancestry Visa, Skilled Worker Visa, and Partner Visa. For Canada, it offers the Canada Kickstart Visa. In the case of the Canada Kickstart program, the package includes an extensive step-by-step visa guide, a guide to living and working in Canada, an electronic pre-arrival orientation, and ten hours a day of access to Canadian visa specialists.

Job guarantee and how the service works

One of the features the company highlights is its job guarantee service. According to its explanation, this guarantee is based on agreements with employers in Canada, the UK, and Japan: hotel and resort partners communicate in advance the exact number of positions to be filled each season, candidates are interviewed in person or by video call before leaving their home country, and they receive a formal employment contract, HR documentation, start dates, salary, and the position they were accepted for months before the departure date. The company maintains that, unlike other competitors in the industry, it does not take applications and then look for employment, but rather has the vacancies before the candidate applies.

As a condition for booking flights, TWHC requires participants to have a prior job offer. With the employment contract, staff accommodation, ski pass, and approved working holiday visa in place, the participant can focus on the experience. The company states that it supports the candidate from the visa application through interview preparation, with a step-by-step plan.

Accommodation and program conditions

Several of the packages include accommodation at the workplace itself or assistance in finding it. The pub programs in London offer employment with live-in accommodation and staff discounts. The Canada summer and winter packages include staff accommodation and a ski pass or wellness pack. The Adventure Camps program offers a job offer in the UK, on-site camp accommodation, a three-month commitment, and a Stoke Festival pass.

Published prices

The price list on the analyzed site shows the following rates: Live, Work Play UK at 1,499 Australian or New Zealand dollars, which includes Jumpstart London, Jumpstart Scotland, UK Adventure Camps, UK Live-In Hotels, UK Beds & Bars, and the Youth Mobility visa; the same option without the Youth Mobility visa service at 1,299 Australian or New Zealand dollars; the UK Youth Mobility visa at 299 dollars; the UK Ancestry visa at 550 dollars; the UK Skilled Worker visa at 385 dollars; Canada Summer at 1,599 Australian or New Zealand dollars or 845 pounds sterling; Canada Winter at 1,599 Australian or New Zealand dollars or 845 pounds; Canada Kickstart at 250 Australian or New Zealand dollars or 149 pounds; and Japan Japow at 1,499 Australian or New Zealand dollars or 699 pounds. These rates correspond to the catalog published at the time of the analysis.

Change and cancellation policy

According to the company's terms and conditions, there are no refunds for change of mind or withdrawal from the program. However, it is possible to change the departure date as long as a job offer has not already been accepted. Once the offer is accepted, no refunds or date changes are offered.

Company profile and team

TWHC presents itself as a leading provider of working holiday placements for young people, with a team of specialists who, it says, have lived and worked in the destinations it offers. The company states that its partners are the largest hotels and resorts in the most sought-after destinations and that all entities listed on its website are verified for authenticity. It also notes that some of the world's largest travel agencies endorse and promote its products. The company operating the business is The Working Holiday Club Australia TM Pty Ltd, with ABN 81 158 198 059.