Coco & Sydney

Coco & Sydney, Australian fashion with online sales

Coco & Sydney is an Australian fashion brand born in Adelaide that sells its catalogue mainly through an online store. The label presents itself as a versatile, timeless clothing proposition inspired by global trends, aimed at an audience looking for comfortable everyday garments. Its catalogue combines women's and men's collections and relies on a digital sales structure with shipping across the country.

Women's and men's catalogue

The store's offering is organised into two main sections, women and men, each with its own categories and bestseller product listings. The women's section includes categories such as jackets and coats, sweaters and cardigans, dresses, shoes, blouses, sets, trousers, tops and T-shirts, hoodies and sweatshirts, shorts and skirts. Dresses, in turn, are subdivided into maxi, midi and mini.

The men's section includes jackets and coats, sweaters and cardigans, shoes, shirts, trousers, hoodies and sweatshirts, shorts, tops and T-shirts, suits and blazers, and sets. The site indicated a volume of 896 products in the women's bestsellers category and 373 in the equivalent men's category.

Featured garments in the catalogue

Among the items the store showed as bestsellers, the women's line features Women's Orthopedic Buckle Leather Boots, Women's Orthopedic Lace-Up Leather Boots, a long-sleeve blazer and a hybrid denim jacket. The men's line highlighted a plaid jacket with sherpa lining, slim-fit jogger pants, a cotton zip-up hoodie and skinny ripped jeans.

The catalogue showed prices in Australian dollars and several of these items appeared discounted from their previous price, as part of a seasonal promotion presented as Spring Sale, with reductions of up to 50% in the women's and men's sections.

Shipping, returns and customer service

The store offers free shipping across Australia via Australia Post. Orders are processed within one to three business days after payment confirmation, and standard shipping usually takes between three and eight business days, with slightly longer times in regional and remote areas. Once the order has been dispatched, the customer receives an email with the tracking number.

The returns policy allows products to be returned within 30 days hassle-free. Customer service is provided by email, with an indicated response time of 24 hours on business days, and availability Monday to Friday, 9:00 AM – 5:00 PM (AEST).

Payments and tracking

Payments are processed through encrypted providers and the store accepts Visa, Mastercard, American Express, Apple Pay and Google Pay. To check the status of an order, the site has a dedicated tracking page with real-time updates.

Business and logistics structure

The company declares its business address in Adelaide, Australia, and also has a warehouse in Duivendrecht, Amsterdam (Netherlands), from which part of the logistics operation is managed. The store runs on the Shopify platform.

Locations and premises

Location 1: 25 Grenfell Street, Adelaide SA 5000, Australia

Location 2: Meidoornstraat 11, Duivendrecht, Amsterdam, 1115 BE, Netherlands