Coco & Sydney

Coco & Sydney, online fashion designed in Adelaide

Coco & Sydney is an Australian fashion brand that presents itself as born in Adelaide and inspired by global trends. Its activity takes place entirely through its online store, where it sells clothing and footwear for women and men, with free shipping across Australia via Australia Post.

The company describes its offering as timeless yet modern fashion, designed to bring comfort and confidence to everyday wear. The catalogue is organised by gender and by product category, and includes both featured bestseller collections and specific sections by type of garment.

Women's catalogue

The women's section is the largest on the site and covers jackets and coats, sweaters and cardigans, dresses, shoes, blouses, sets, trousers, tops and T-shirts, hoodies and sweatshirts, shorts and skirts. Within dresses, the store distinguishes between maxi, midi and mini.

Among the items featured as bestsellers are the women's orthopedic buckle leather boots and orthopedic lace-up leather boots, the Sheryl women's long sleeve blazer and the women's hybrid denim jacket. The site indicated that the women's category contains 889 products.

Men's catalogue

The men's offering replicates much of the women's categories: jackets and coats, sweaters and cardigans, shoes, shirts, trousers, hoodies and sweatshirts, shorts, tops and T-shirts, and suits and blazers, as well as sets.

Men's bestsellers include the Dawson men's sherpa lined plaid jacket, the Nico men's slim-fit jogger pants, the men's cotton zip-up hoodie and the men's skinny ripped jeans. The men's category had 371 products according to the site's information.

Promotions and how the store works

The catalogue showed prices in Australian dollars and a spring sale campaign with discounts of up to 50% in the women's and men's sections. Orders are processed within one to three business days after payment confirmation, and standard shipping usually takes between three and eight business days depending on location, with slightly longer times in regional and remote areas. Once the order has been dispatched, the customer receives an email with the tracking number.

The store accepts Visa, Mastercard, American Express, Apple Pay and Google Pay, and states that all payments are processed through encrypted providers. The returns policy allows products to be returned within 30 days.

Customer service

The support team is available by email Monday to Friday, 9:00 AM to 5:00 PM (AEST), with a stated response time of 24 hours on business days. The company provides a contact form on its website for enquiries about orders, sizes or returns.

Structure and corporate information

The site's corporate information identifies Coco & Sydney with a registered address in Adelaide, Australia, and a warehouse in Duivendrecht, Amsterdam (Netherlands). The store runs on the Shopify platform.

Locations and premises

Main location: 25 Grenfell Street, Adelaide SA 5000, Australia · Email: support@cocosydney.co

Duivendrecht warehouse location: Meidoornstraat 11, Duivendrecht, Amsterdam, 1115 BE, Netherlands