Hajj Umrah Hub

Hajj Umrah Hub: US-based Hajj and Umrah travel specialist

Hajj Umrah Hub is a travel agency operating in the United States that focuses on pilgrimage travel to Saudi Arabia. It presents itself as a Saudi Ministry of Hajj and Umrah-certified travel agent and states that it holds the legal certificates and licenses required for this activity. The agency also identifies itself as an ARC-protected travel agency, a status it links to coverage for trip cancellations and interruptions, lost baggage, travel delays, and medical emergencies.

The company addresses Muslim pilgrims in the USA and structures its offer around all-inclusive packages that combine flights, hotels, visas, tickets, transport, and Ziyarat. It states that it works with a network of airlines and hospitality providers, and that an in-house team handles personalized packages.

Package tiers and included services

Hajj Umrah Hub organizes its Hajj and Umrah deals from the USA into three star categories, each with a defined set of services:

• 3-star packages: return flights with budget airlines, accommodation in guesthouses and apartments close to Haram, group transportation in Saudi Arabia, and complete visa assistance.
• 4-star packages: flights in premium economy cabins of top airlines, rooms in 4-star hotels very close to Masjid-al-Haram and Masjid-al-Nabawi, transportation in private cars or minivans, and visa submission, approval, and delivery.
• 5-star packages: business class cabins with seat selection, 5-star hotels within walking distance of Haram, luxury cars with chauffeur service, and visa processing and approval handled by the agency.

The agency also offers customizable packages, allowing clients to include or exclude specific services according to their preferences. It mentions Economy and Exclusive Hajj Umrah packages as part of its all-inclusive options.

Umrah packages and sample pricing

The website lists several seven-night Umrah packages with fixed hotel combinations and prices. At the time of this profile, the catalog showed:

• 7 Nights 3 Star Umrah Package: Nawazi Watheer Hotel (4 days) and Al-Eiman Al-Qibla Hotel (3 days), priced at $1195.00, with a deposit of $100.
• 7 Nights 4 Star Umrah Package: Elaf Ajyad Hotel (4 days) and Elaf Taiba Hotel (3 days), priced at $1490.00, with a deposit of $35.
• 7 Nights 5 Star Umrah Package: Swissôtel Makkah (4 days) and Crowne Plaza Madinah (3 days), priced at $2250.00, with a deposit of $100.

These prices and deposits are part of the information published on the site and may change.

Visa and logistical support

Hajj Umrah Hub emphasizes its visa services, stating that visa experts aim to minimize refusals and delays and that approved visas are delivered with fast processing. The agency handles flights, tickets, hotels, transport, and Ziyarat, so that pilgrims can focus on the ceremonies. It also offers 24/7 customer support for queries, complaints, suggestions, and customized packages.

Destinations and customization

The agency covers pilgrimage travel from the USA to Saudi Arabia, with return flights from any destination in the USA to KSA. It offers hotel stays near Haram in Makkah and Madinah, air-conditioned vehicles for daily and intercity travel, and guided Ziyarat of holy sites. The website includes specific pages for Umrah packages from Chicago, Houston, and New York, as well as Ramadan Umrah packages, December Umrah packages, Umrah without flight, and Halal Holidays.

Business approach and client orientation

In its own presentation, Hajj Umrah Hub describes customer satisfaction as a priority and states that it follows transparent policies with no hidden charges or additional fees. It claims a satisfied client history and positive testimonials, and says it is recognized by clients and business partners as a leading provider of Hajj and Umrah services in the USA. These are statements from the company's own communication.