JustFab

JustFab: membership-based online retail for shoes, clothing and accessories

JustFab operates an e-commerce storefront offering footwear, apparel, bags and accessories across women's, men's and kids' lines. The catalogue is organised into four main departments — Shoes, Clothing, Bags and Accessories — each with its own subcategories, and the site also groups products into editorial selections such as seasonal colour themes, workwear, elevated basics and night-out edits.

Product range

The footwear section covers boots (heeled, flat, booties, cowboy and western, and fuzzies), flats and loafers, pumps, mules and slides, sandals, sneakers, slippers and a wide-fit line. Clothing spans activewear, denim and jeans, dresses, intimates and shaping, jackets and coats, jumpsuits and rompers, loungewear, pants and leggings, shorts, skirts, sweaters and cardigans, swim, tops, and matching sets and suiting. Bags include backpacks, crossbodies, luggage and travel pieces, shoulder bags and totes, while accessories extend to jewellery (bracelets, earrings, necklaces and rings), belts, scarves, sunglasses, hats and hair accessories, and socks and hosiery.

The VIP membership model

JustFab sells through a subscription-style membership. Members who opt in are charged $49.95 each month, which includes a VIP Credit redeemable for products and bundles up to $80. The site states that VIP Credits can also be used in a 2-for-1 credit shop and that unused credits expire after 12 months. Membership is optional in practice: users can skip the month between the 1st and the 5th to avoid the charge while retaining access to VIP prices, and can cancel at any time online or through a customer service representative. New members are offered a first order at up to 75% off sitewide.

Brands carried

Beyond its own JustFab line, the store lists a broad set of third-party labels, including Dream Pairs, ShoeDazzle, Nortiv 8, Dorina, TIJN, Bagsmart, Allswifit, Ecosusi, Pretty Garden, Attraco, V For City, Hashmere, Ubras, Camel Crown, Fineast, Lahome, Charmo, Imily Bela, SOJOS, Camel, Saodimallsu, YOUSIFY, Puffit, Cicy Bell, Runcati and Haloumoning.

Service and shopping information

The site advertises free shipping on orders of $70 or more and cites more than 15,000 five-star reviews. A style quiz is offered to help customers navigate the assortment. Customer service is reachable at (855) 666-0866, a line the company describes as open 24/7. The site also provides a help and contact section, shipping and returns information, and a frequently asked questions page, along with a mobile app and an email newsletter for discounts and new product announcements.

Corporate and regional scope

The storefront serves the United States and Canada, and the site footer identifies the operating entity as JustFab LLC or its affiliates, with a copyright notice dated 2026.