Peek Pro

Reservations and point of sale

Peek Pro provides booking and point-of-sale tools for businesses that sell tours, rentals, attractions and activities. Its website presents an operator platform for taking reservations, serving customers and coordinating staff. The industry directory spans water businesses such as boat rentals, charters, jet skis, kayaking, rafting and other watersports, as well as land-based activities, transportation, attractions and immersive experiences.

Industry-specific operator workflows

The platform groups use cases for agritourism, ATV rentals, axe throwing, bike rentals, coach and bus tours, Segway experiences, snow and ice activities, rail, walking tours, animal encounters, haunted attractions, helicopter tours, holiday lights, virtual-reality experiences and zipline parks. This breadth reflects different booking patterns and operational needs; operators can review the relevant industry page to see which tools fit their activity and customer flow.

Revenue and operations tools

Peek describes tools for abandoned-booking recovery, waitlists, dynamic pricing and online conversion, alongside reporting and analytics. Its site also promotes automation for operating tasks and customer communications. These features are designed to help operators manage their reservation pipeline and day-to-day work from a shared system; performance results depend on the business, its setup and the products included in its selected plan.

Customer experience and staff support

The platform emphasizes tools to support customer booking and help employees manage their work, with a support area and operator stories. Prospective buyers can request a demonstration and explore Peek Pro 9, which the page identifies as its current product generation. Product pages and demonstrations provide details about booking steps, ticketing, customer notifications, staff access and any feature-specific requirements.

Plans, implementation and evaluation

The homepage displays monthly per-agent price points and separates features by plan, while marking some functions as paid features. Operators can assess the subscription against their number of staff, booking volume and required sales channels. Peek offers a demo and onboarding route; businesses should confirm the current plan amounts, transaction or service fees, integrations, payment processing details and support terms directly in its latest commercial materials before adopting the system.