Fastr Broadband

Full fibre broadband built for York's city centre

Fastr Broadband is an independent broadband provider based in York that is building its own full fibre network to serve homes and businesses within the city walls. The company positions itself as a local alternative to larger providers, offering symmetrical upload and download speeds over a fibre connection that runs directly to the premises, without relying on legacy copper phone lines.

The network is described as gigabit-capable and is being rolled out across the city centre, with additional areas planned. Coverage is currently concentrated in the historic centre, and the company invites potential customers to check their postcode to see whether their address can be connected.

Packages for homes

Fastr Broadband offers five residential plans, all on 24-month fixed-price contracts with no in-contract price rises. Each plan includes a Wi-Fi router, free installation and symmetrical upload and download speeds measured on a wired connection (actual speeds may vary by device).

• Fastr 150 – 150 Mbps symmetrical, Wi-Fi 6 router, £35.99 per month.
• Fastr 500 – 500 Mbps symmetrical, Wi-Fi 6 router, £43.19 per month.
• Fastr 1000 – 900 Mbps symmetrical, Wi-Fi 7 router, £59.99 per month.
• Fastr 2000 – 1800 Mbps symmetrical, Wi-Fi 7 router, £99.99 per month.
• Fastr 8000 – 7000 Mbps symmetrical, Wi-Fi 7 router, £119.99 per month.

The provider highlights that its full fibre service can reach up to 8 Gbps, which it describes as 115 times faster than average fibre broadband. The top tier is aimed at power users and serious gamers, while lower tiers target everyday streaming, surfing and gaming.

Business broadband plans

For businesses, Fastr Broadband offers a separate range of packages, also on 24-month fixed-price contracts. These plans include Wi-Fi 6 or Wi-Fi 7 routers, free installation and symmetrical speeds, with higher tiers adding a Wi-Fi 7 mesh booster, a static IP address and a Fastr Phone service.

• Fastr 500 – 500 Mbps symmetrical, Wi-Fi 6 router, £47.99 per month + VAT.
• Fastr 1Gb – 900 Mbps symmetrical, Wi-Fi 7 router, £62.99 per month + VAT.
• Fastr 2Gb – 1800 Mbps symmetrical, Wi-Fi 7 router, £99.99 per month + VAT.
• Fastr 5Gb – 4000 Mbps symmetrical, Wi-Fi 7 router, Wi-Fi 7 mesh booster, static IP, Fastr Phone, £119.99 per month + VAT.
• Fastr 8Gb – 7000 Mbps symmetrical, Wi-Fi 7 router, Wi-Fi 7 mesh booster, static IP, Fastr Phone, £139.99 per month + VAT.
• Fastr Complete – 5Gb and 8Gb speed options, Wi-Fi 7 router, Wi-Fi 7 mesh booster, static IP, Fastr Phone, price on application.

The business plans are presented as suitable for companies that need reliable connectivity and cannot afford downtime, with the top tiers designed for larger operations requiring maximum speed and headroom.

Installation and customer service

Fastr Broadband states that it connects customers alongside their existing service, aiming to minimise disruption during the switch. Installation is included free with all plans. The company also emphasises local, personal support, with customers able to reach real people rather than chatbots or call centres, according to testimonials published on its website.

Customer feedback quoted on the site highlights fast response times, professional installation teams and competitive pricing. One reviewer notes that several households on the same street had signed up.

Current promotion

At the time of writing, Fastr Broadband was advertising a promotional offer of the first three months free for customers signing up by 31st October, with terms applying.

Coverage and availability

The network currently covers the city centre of York, with more areas planned. The company provides a postcode checker on its website so residents and businesses can confirm whether their address is within the connected area.