OPPO UK Store

OPPO's UK storefront, operated by Five Tech Ltd

OPPO UK Store is the British retail channel for OPPO smartphones, run by Five Tech Ltd, which the site describes as an OPPO-authorised independent reseller for delivering OPPO Store products in the UK. The operation combines direct sales of OPPO handsets with a claims portal where buyers of eligible devices can submit promotional offers.

The store's own notices state that the OPPO UK Store has moved and that a new OPPO UK Store should be used for future purchases, so the shopfront and the claims service are presented as separate destinations.

Claim programmes by product series

A dedicated claims section organises promotional offers by handset family. Visitors pick a product series to begin a claim, and the portal lists three groups:

• Find Series, the brand's flagship line
• Reno Series
• A Series

Each series has its own claim listing and a general "Browse all Claim Offers" entry. At the time of writing, the site displayed no live claims for any of the three series, directing visitors with questions to the FAQs instead. A "Track my Claim" function and a "Claim Now" starting point are also provided, with terms and conditions applying to the offers.

Purchasing and finance

Purchases through the store can be financed via PayPal Credit, subject to status and available to UK residents only. Five Tech Limited acts as a broker and offers finance from a restricted range of finance providers; PayPal Credit is a trading name of PayPal UK Ltd.

Insurance administration

OPPO Protect Insurance is administered by Pier Insurance Managed Services, which handles that product separately from the store's own customer service.

Customer support and correspondence

Five Tech Ltd handles enquiries by email, phone and post. Emails to the customer service team are answered within two working days of receipt, according to the site. Postal correspondence should be addressed to the OPPO Store Enquiry contact at the company's Woodford Green premises in Essex.

The store also maintains support and FAQ pages, a live chat channel and a cookie policy alongside its terms and conditions and the OPPO and Five Tech privacy policies.