Thermotec Plumbing and Heating

Thermotec: plumbing, heating and air conditioning in Wokingham

Thermotec is a plumbing, heating and air conditioning business operating across Wokingham, Bracknell and Reading. The firm presents itself as a local, engineer-led operation: work is carried out by founder Stuart Mundy, a Gas Safe registered engineer (registration 599015) who states more than 20 years of experience in boilers and heating systems and who set up the company in 2015. The business says it holds G3 qualification for unvented cylinders, F-Gas certification for air conditioning (Refcom registration REF1025648), Viessmann Accredited Installer status, Vaillant Advance Partner status and Hive training.

Its stated operating model rests on three commitments: a specific arrival time rather than a broad time window, a price agreed before work begins, and a reported 90% first-time fix rate supported by a stocked van. The company reports 130+ five-star Google reviews from homeowners in Wokingham, Earley, Woodley and the RG40 area, and describes itself as based in the RG2, RG40 and RG41 postcode areas.

Boiler repairs and annual servicing

The repair service covers all major boiler brands, including Vaillant, Viessmann, Worcester Bosch, Glow-worm, Baxi and Ideal, with parts carried on the van. The company states that the engineer diagnoses the actual fault before quoting. Repairs are priced from £96 for the first hour including full diagnosis, with parts charged separately, and no call-out fee applies in standard hours. Same-day repairs are offered where possible, and emergency cover is available across Wokingham and RG40.

Annual boiler servicing is a fixed £96 and includes a safety check and Benchmark certificate. The firm also handles heating and hot water repairs and work on unvented cylinders.

New boiler and system installations

New boiler installation starts from £1,800 on a fixed-price basis, using Viessmann or Vaillant units sized through a full heat-loss calculation. The company states that such a replacement can cut bills by up to 35% and carries up to 12 years' manufacturer warranty, with fitting typically completed in a single day. A free heat-loss survey and fixed-price quote precede the work, and the firm cites potential savings of up to £450 per year.

Beyond boilers, Thermotec installs wet and electric underfloor heating, including fault-finding on cold zones, balancing issues and control faults, and fits water softeners from £950, sized and installed in a single visit to protect boilers, cylinders, taps and appliances from the area's hard water.

Air conditioning

Air conditioning installation and servicing is carried out under F-Gas qualification, with a free on-site survey and fixed-price quote before work starts. Single and multi-split systems are installed from £1,600, and servicing is a fixed £96. The units provide cooling in summer and heating in winter. The company notes 0% VAT on qualifying installations until March 2027.

Upgrades: powerflushing, smart controls and filters

• Powerflushing from £550, aimed at removing magnetite sludge that causes cold radiators and noisy heating.
• Smart thermostat installation from £300, covering Hive, Nest, tado° and other controls, including integration and fault-finding.
• Thermostatic radiator valves, supplied and fitted, for room-by-room temperature control.
• Magnetic system filter from £250, fitted to trap sludge before it reaches the heat exchanger.

Landlords and home movers

For landlords, the firm issues the Landlord Gas Safety Certificate (CP12) at a fixed £75, with a digital certificate emailed the same day where possible, across Wokingham and RG40. For people buying or selling a home, it offers a pre-purchase boiler and heating inspection at £192, or a seller's service and CP12 at £150, intended to flag issues before a sale or to reassure buyers.

How jobs are scheduled and priced

Bookings run through a scheduling system that assigns a specific arrival slot, with a text message sent when the engineer is on the way. Repairs start at £96 for the first hour including diagnosis, servicing is a fixed £96, and installations and air conditioning work receive a written quote covering parts, labour and certification. Each job ends with a full system test, a gas tightness check, a same-day digital certificate and a 12-month workmanship guarantee on installation work. The company also states that an AI assistant handles enquiries around the clock and that emergency calls are answered day or night.