Pro Drive IT

Pro Drive IT: managed IT support and cyber security for regulated firms

Pro Drive IT is an IT company based in Woking that positions its work around a single market: UK regulated professional services firms. Its client base is made up of law firms, accountancy practices and financial services companies, and the company states that this is the only sector it serves. Its services combine day-to-day IT support with cyber security, strategic planning, cloud hosting and, more recently, guidance on adopting artificial intelligence tools safely.

The company frames its proposition less as fixing problems on demand and more as continuous governance of a firm's technology. Its own material contrasts reactive IT, which resolves issues as they arise, with its model of auditing, standardising and monitoring systems so that gaps are closed before they affect the business.

The Pro Drive 360 methodology

At the centre of the offer is Pro Drive 360, a structured and repeatable method organised in four stages:

• Identifying the gaps: an audit of the whole IT environment and critical business infrastructure, covering cyber security, compliance and core systems and tools such as AI, benchmarked against the company's evolving standards to produce a risk assessment.
• Roadmap: the risk assessment is turned into a strategic IT roadmap aligned with business goals, with costed plans that prioritise the actions needed to maintain compliance and support growth.
• Align: technical alignment of systems to the company's best-practice standards to reduce risk and unlock productivity gains, while progressing towards milestones on the roadmap.
• Enforce: continuous monitoring, auditing and updating of the environment as standards, regulations, threats and applications change.

The company says its governance model assesses more than 200 factors. It presents the methodology as a way to break the cycle of large, expensive modernisation projects that arise when IT drifts out of alignment with best practice.

Services for legal, accountancy and financial services firms

The service catalogue is organised into several areas. Managed IT Support covers teams that cannot afford disruption. Strategic IT Planning produces roadmaps, decisions and forecastable investment. Cyber Security includes protection, monitoring and incident readiness, alongside a separate Incident Response Planning service. Cyber Essentials and Compliance support covers certifications, insurance requirements and client due diligence.

On the cloud side, the company offers Microsoft 365 and Microsoft Azure services, hosted desktop and general cloud services, plus phones, video and internet. A further line addresses AI and Microsoft Copilot, including AI and automation, AI security and compliance, and an AI Enablement Workshop. The stated approach to Copilot begins with data controls and governance, followed by discovery workshops, a pilot and full rollout with training; the company notes that Copilot Chat and Microsoft 365 Copilot do not train on a client's data or prompts.

Sector-specific compliance concerns

The company tailors its messaging to the regulatory pressures of each segment it serves. For law firms it cites protection of client data, support for case management systems and meeting SRA expectations. For financial services it refers to operational resilience, cyber security and FCA-focused governance. For accountancy firms it points to productivity, securing client data and supporting the systems teams rely on. It also publishes material on why FCA-regulated investment firms should audit the cyber security of their technology suppliers.

Switching providers and the IT Guarantee

Pro Drive IT describes a structured Discover, Audit, Plan, Move and Govern process for clients changing provider, with the transition planned, communicated and carried out off-peak with zero downtime and an engineer on site to support the team throughout. New clients are backed by the Pro Drive IT Guarantee: if the company has not measurably improved a client's IT after three months, support costs are refunded.

Track record and certifications

The company reports more than 25 years supporting professional services firms and an average resolution time of under one hour. Its site cites a Net Promoter Score of 93 and a review score of 4.8 from 93 reviews, attributed to client feedback in the information available when this profile was written. It also lists Cyber Essentials Plus certification, IASME Cyber Assurance Level 1 certification, membership of the Global Technology Industry Association and an Assurix independent MSP verification marked as 'on the journey'.

Resources and events

Beyond services, the company publishes case studies and organises events, including a series of AI roundtables for professional and financial services firms; one session on using AI to gain a competitive edge was scheduled for 13 January 2027. It also produces industry reports, among them a benchmarking report on IT, cyber security and AI in SME law firms for 2026, and offers a free IT Benchmarking Survey for firms wanting to compare their environment against the Pro Drive Standard.