BIBO

BIBO and its plumbed-in boiling and chilled water dispensers

BIBO is a British company that designs and sells countertop water dispensers connected directly to the mains water supply. The machines deliver boiling and chilled filtered water on demand, and the company positions them as a replacement for kettles, filter jugs and bottled water in both domestic kitchens and office breakrooms. Its catalogue is organised around the BIBO Nova dispenser, filter packs, cleaning kits, replacement parts and the BIBO Fizz sparkling water maker with its accessories.

The company presents the Nova as its flagship model, describing an "industry leading design" with soft, minimal curves intended to suit spaces ranging from home kitchens to office breakrooms. The dispenser offers programmable features such as power-saving modes and dispense volume presets, and its touch key interface is presented as a way to make hot and cold drinks accessible to all users.

Filtration and maintenance

The filtration system combines a carbon block filter cartridge with a silver impregnated carbon block and UV filtration. According to the company, this multi-stage setup removes chlorine and other chemicals and contaminants while retaining the natural minerals present in the water. The filter cartridge and UV lamp require replacement once a year rather than monthly, and the dispenser signals when a change is due. Renters have filters included in their monthly price, while owners can use a filter delivery service that sends a new filter pack annually.

Support material covers hot tank cleaning, filter change advice with step-by-step video guides, troubleshooting and technical assistance through a technical centre, alongside a customer service team.

Buying, renting and installation

Customers can either purchase a BIBO or rent one for home or workplace use. The site listed a purchase price of £849.00 including a standard 12-month warranty, and rental from £45.00 per month. Installation can be handled by a BIBO technician or carried out by the customer using a self-installation kit. The company also states that the dispenser is 25% cheaper to run than a kettle and presents it as a lower-cost alternative to under-counter boiling and chilled tap systems, which it describes as expensive.

Arguments aimed at homes and offices

For households, BIBO frames the dispenser around convenience: instant hot and cold filtered water without waiting for a kettle or refilling a jug, with uses extending to washing salad and cooking pasta. The company reports that over 85% of its customers drink more water since acquiring a BIBO. For workplaces, it argues that the machine reduces time lost to large tea runs, supports hydration and concentration, and consumes less energy than repeatedly boiling a kettle. The company notes that many office customers describe the dispenser as a "no-brainer" for productivity and running costs.

Health, accessibility and plastic waste

The company links hydration to immune function, digestion, sleep and productivity, and highlights the touch interface as helpful for people who find lifting and refilling a heavy kettle difficult. On the environmental side, it cites the average UK resident's use of more than 150 plastic water bottles per year and presents unlimited chilled filtered water as a way to cut plastic waste and save money.

Company details and regulation

BIBO Limited is registered in England and Wales under company number 05816269, with VAT number GB103617744 and a registered office at Blenheim Sawmills, Combe, Witney, OX29 8ET. The company states that it is authorised and regulated by the Financial Conduct Authority (FRN: 1021438) and acts as a regulated consumer hire provider.