The Space Program

The Space Program: drive-up self-storage across the South West and Wales

The Space Program is a self-storage operator that rents ground-level container units to households and businesses. Its network spans eight facilities in Avonmouth, Bridgwater, Bristol South, Cardiff Bay, Swindon, Tewkesbury, Walsall and Weston-super-Mare, with the company stating that its headquarters are in Weston-super-Mare. The model is drive-up: customers park directly outside their unit, load or unload from the vehicle and use a personal access code to enter the site.

The company presents itself as the UK's number one drive-up self-storage company and describes its facilities, service and team as award-winning, including recognition for charity work. It also claims a 100% security record and positions its pricing below that of traditional self-storage warehouses.

Personal and business storage

Personal storage is aimed at people who need extra room for reasons such as moving house, a kitchen renovation or a hobby that has outgrown the home. Business storage uses the same ground-level format, letting firms unload straight from their vehicle and keep tools or stock on site. Units are offered both indoors and outdoors, in a range of sizes, on short- or long-term arrangements that the company describes as free of lengthy commitments.

The site includes a size and price guide with weekly costs per solution, and quotes can be requested online, obtained at a local facility or booked through the page for the nearest location. The enquiry form asks for a preferred unit size among 40ft², 80ft², 160ft² and 320ft², or "not sure", and for an intended rental period ranging from one to three months up to more than 24 months.

Access, insurance and site conditions

Rented units can be accessed around the clock, seven days a week, and the sites are laid out with wide aisles intended to prevent congestion between vehicles. Insurance of up to £25,000 is included upfront in every quote, a point the company contrasts with providers that quote storage without mentioning insurance as a separate cost. The published offer at the time of writing gives new customers half price storage for two months.

Additional services for business customers

• Business Clubs: hotdesking, free WiFi, meeting space, refreshments and a mail receiving service.
• Secure Sign & Store: the company signs for and receives deliveries and stores them in the customer's container.
• Powered units: a selection of units fitted with a 13A power supply for lighting or power tools.
• Packaging: boxes, bubble wrap and tape sold on site, alongside dampsticks and LED lights.

What the company says about choosing a unit

In its own answers to common questions, The Space Program frames self-storage as a flexible, short-term rental with a variety of unit sizes, and advises that cost depends on unit size, location and rental duration. It points customers to its online container size guide to estimate requirements, while recommending a conversation with a storage specialist before deciding. The company also maintains a blog covering topics such as moving house, items that cannot be stored in a container, VAT on self-storage, insurance and whether a container can be lived in.

Customer feedback shown on the site

The reviews displayed on the website are uniformly positive and rated five stars, with customers naming individual staff members at the Avonmouth, Weston, Tewkesbury and Cardiff sites. Recurring themes include the ease of the booking process, the cleanliness of units, the usefulness of 24/7 access and the availability of a van for larger items. One reviewer mentions securing a half-price 20ft unit for eight weeks. These are individual testimonials reproduced by the company rather than an independently verified rating.