The Post Lady

The Post Lady: a UK receiving address for international shoppers

The Post Lady is a British service built around a simple idea: giving shoppers outside the UK a local address to send their purchases to. Customers buy from UK shops, online retailers, eBay sellers or social media vendors, have the goods delivered to The Post Lady's premises, and the company holds them until the customer asks for them to be sent on. The stated aim is to consolidate several orders into one international parcel, which the company presents as a way to reduce postage costs and cut down on the number of separate deliveries.

How the buy, store and ship process works

The service follows three stages described on the site. First, the customer buys from their preferred UK sellers. Second, the orders are received and kept in what the company describes as a secure UK location until the customer is ready to have them despatched. Third, once the customer gives the instruction, everything is sent together to the destination address. The company frames bulk shipping both as a saving on international postage and as a way of reducing the environmental impact of multiple individual shipments.

Membership and account features

Memberships are advertised from £7.50 per month. The package includes a UK mailing address and a unique reference name or number that customers use when addressing their parcels. Members also get access to a personalised area of the website, protected by a username and password, where they can view their personal information, track their deliveries and manage the forward shipping options available to them. Membership also includes insurance for belongings while they are in the care of The Post Lady.

Change of receiving address

A notice on the site informs customers that the UK receiving address has changed. Parcels should now be sent to 1B Hillview Ind Est, West Bagborough, Somerset, TA4 3EW, using the customer's unique reference as before. The same notice states that parcels are no longer accepted at Eastwick Farm as of 1 September 2023. The contact page lists the premises as Unit 1B & 1C Hillview Industrial Estate, West Bagborough, TA4 3EW.

Customer feedback

The site reproduces a testimonial from a customer in the Republic of Ireland who praises the service as efficient and trustworthy, highlights the cost saving and notes the convenience of receiving one large parcel instead of several small ones. The comment is an individual customer's opinion rather than a measured rating.