Discovery Mortgage Services Ltd

Independent mortgage advice from Wendover and Aylesbury

Discovery Mortgage Services Ltd operates as an independent, whole-of-market mortgage adviser. The firm presents itself as an appointed representative of JLM Mortgage Network Ltd, which it describes as authorised and regulated by the Financial Conduct Authority; the site lists registration numbers 832392 and 300629. The company is registered in England under number 11761503, with a registered address at 1 Giles Road, Wendover, Buckinghamshire HP22 5HE.

Its stated base is Wendover, and it describes its main service area as the home counties of Buckinghamshire, Oxfordshire, Berkshire and Northamptonshire, while also working with clients nationally. The practice is led by Geraint “Gee” Spiller, presented on the site as a seasoned professional in the financial services industry.

Whole-of-market approach and lender access

The firm distinguishes itself from what it calls corporate competitors by describing itself as completely independent and whole of market. According to its own presentation, this gives clients a choice of around 100 lenders and up to 25,000 different mortgage schemes, and it can also look across a range of insurers for protection needs. Its stated method is not to chase the lowest headline rate but to identify the most suitable product for each client's circumstances.

Mortgage areas covered

The site sets out a broad remit across residential lending and related needs:

• First-time buyer support, including agreement in principle and budgeting how much can be borrowed.
• Mortgages for purchases, remortgages and buy-to-let properties.
• New build purchases, which the firm describes as a specialism.
• Cases involving complicated income, such as company directors, contractors and people receiving annual bonuses.
• Self-build and unusual properties.
• Applicants who have had credit issues in the past.
• Shared ownership and shared equity schemes, including Help To Buy and Own New.

It also offers mortgage and insurance reviews aimed at checking whether clients are getting value for money.

Protection and insurance lines

Alongside mortgages, the firm arranges life insurance, critical illness cover, family and business protection, accident, sickness and unemployment cover, buildings and contents insurance, and landlord cover.

How clients are seen

Discovery Mortgage Services states that it is not bound to conventional office hours because its clients are not, and it offers telephone, email, video call, office-based meetings and local visits by appointment. It says it serves clients wherever they are in England, Wales and Scotland.

Fees and charging structure

The firm states that it aims to offer a fee-free service wherever possible. Its minimum fee is £595, although it is paid a commission by lenders and says this will cover the minimum fee in many cases. In some circumstances, including more complex cases, it may charge the £595 fee as well as receiving lender commission, and for highly complex cases a maximum of 1% of the mortgage could be charged as a fee. The site states that clients are fully informed before an application is submitted, that the fee is chargeable on issue of a successful mortgage offer, and that no fees are charged for an application that does not complete to a mortgage offer.

Client feedback cited on the site

The website reproduces several client comments. One describes advice on different mortgages as succinct and clear, with options considered beyond those offered by previous advisers and a focus on long-term fit rather than the lowest immediate monthly payment. Another praises advice on both mortgage and life insurance and says the client has recommended the adviser to family and friends. A third refers to support throughout the whole process.