Global Exchange Ltd

Global Exchange Ltd: remittances and currency exchange from Wembley

Global Exchange Ltd is a non-bank financial institution registered in England & Wales and authorised by the Financial Conduct Authority (FCA) to provide money remittance payments and related foreign exchange services. The company states that it is also registered with HMRC as a Money Service Business. Its principal office is at 54 Ealing Road, Wembley, Middlesex, and it operates as a remittance specialist with a declared focus on the corridor to Sri Lanka, alongside many other destinations.

The business was launched on 5 April 1995 and presents itself as a pioneer of money transfer services in the UK. From that starting point it has opened three further branches and describes itself as an independently owned remittance company with more than three decades of experience.

Online transfers and the mobile app

Customers can send money from anywhere in the United Kingdom through the company's online transfer system, which the site describes as available, 365 days a year. Registration is free and can be completed on the website or through the mobile app using an email address and basic information. From there, the customer creates a beneficiary, selects a transfer method, pays from a bank account or by debit card through the Worldpay option, and confirms the transaction. The status of a transfer can be tracked on the website or in the app using the reference number and surname.

The catalogue of destination currencies shown on the site covers a wide list of countries, including Sri Lanka, India, Nepal, Pakistan, Bangladesh, the Philippines, Malaysia, Singapore, Thailand, Vietnam, Indonesia, Japan, Canada, the United States, Australia, New Zealand and numerous European countries. The company summarises its coverage as transfers to over 40 countries.

Branch service, cash pickup and bank deposit

Beyond the online channel, customers can transact in branch with the assistance of a customer adviser. Funds can be received in the destination country in two ways: cash pickup or bank account deposit. For bank deposit, the company offers a same-day service within 24 hours and a standard service of one to two days. Same-day transfer is advertised as available to most destinations, with certain countries excluded.

Currency exchange and business payments

The company also provides foreign exchange services, allowing customers to exchange currencies at the prevailing rates, and publishes indicative buy and sell rates for currencies such as the euro, US dollar, Saudi riyal, Canadian dollar, Thai baht, UAE dirham, Turkish lira, Swiss franc and Australian dollar. Currency can be ordered by telephone. For companies, Global Exchange supports payments to overseas partners and offers international SWIFT payments for individuals and businesses, positioned for secure, large transfers worldwide.

Bank account support for Sri Lanka

Among its specific services, the company states that it can facilitate the opening of bank accounts in Sri Lanka through its banking partners in that country, an offering aimed at customers of the Sri Lanka corridor.

Regulation and safeguarding

Global Exchange Ltd is registered in England & Wales under company number 03042398, is authorised and regulated by the FCA under number 576032 as an authorised payment institution, and holds HMRC Money Service Business registration number 12114995. It also states registration under the London Stock Exchange Group with LEI 213800A044WSY18G9884. Customer funds are safeguarded in segregated client bank accounts, and the company describes its governance approach as committed to transparency and rigorous controls.

Four branches in London and Middlesex

The head office is in Wembley, with additional branches in Eastham (London), South Harrow and Tooting.