Hipposerve

Hipposerve: UK web hosting, domains and site-building tools

Hipposerve is an independently owned hosting provider that presents itself as focused on reliable service and personal attention. Its catalogue covers the main pieces needed to put a site online: hosting plans, domain registration and transfer, professional email, website building and security add-ons. The company states that it serves customers around the world and backs its hosting with a 99.9% uptime commitment.

Support is handled by what the company calls its Hippo Helpers, described as real people available around the clock. The site also offers a knowledge base and a ticket-based support desk, alongside sales contact through WhatsApp and live chat.

Hosting plans for different workloads

The hosting range is organised by use case rather than a single generic plan. The core Hipposerve Web Hosting product is presented as the most flexible option for any application. Around it sit several specialised lines:

• Hipposerve Publish: hosting optimised for WordPress installations.
• Hipposerve Business Smart: higher-performance hosting aimed at growing business sites.
• Hipposerve Business One: single-tenant, managed hosting with dedicated resources.
• Hipposerve AI Ignite: hosting for sites generated with AI tools such as ChatGPT, Claude, Grok and Gemini.
• Hipposerve Reseller Hub: a plan for those who want to sell hosting under their own brand.
• Hipposerve Charity: discounted hosting for charities.

Virtual private servers are split into three tiers: Business Smart VPS with SSD storage for everyday business workloads, Premium VPS with NVMe storage and shared vCPUs, and Premium Xtreme VPS with dedicated CPUs and NVMe for maximum performance. A separate Minecraft VPS product, Hipposerve Beacon, is marketed at keeping game worlds online.

Building and moving websites

Hipposerve Studio is the company's website builder, combining drag-and-drop editing, hundreds of templates and AI assistance through an assistant named PippAI. The tool includes an online shop module for selling products and services, real-time collaboration for teams or clients, and a free website import function for bringing an existing site across. Templates can be previewed at no cost. For sites already created with external AI tools, AI Ignite provides the hosting layer.

Migration is offered free of charge: the company states it will move an existing website to its platform at no additional cost. Hipposerve Rewind provides backup and restore, with automatic daily backups included.

Domains, email and security

The domain service covers new registrations, transfers and renewals, with a published price list and a TLD directory. Free tools accompany it: ezForward for web and email forwarding, a business name generator, DNS propagation checking and WHOIS monitoring. Domain promotions appear in the catalogue, including offers at 99p for initial registration under a two-year purchase requirement.

On the email side, Hipposerve Mail is described as a professional, high-deliverability solution, with a discounted variant for charities (Hipposerve Giving Mail). Microsoft 365 solutions are also listed, alongside free email forwarding and a web form sending tool.

Security features include free SSL certificates with every hosted website, the SiteLock website protection service and HippoShield, a cyber security product. Hipposerve SwampGuard is the company's own intelligent security monitoring platform, which it says continuously analyses traffic and identifies threats before they become incidents. Enhanced SSL certificates and 360 Monitoring for websites and servers complete the visibility and protection tools.

Infrastructure and environmental stance

The company describes its infrastructure as modern and designed for fast, reliable performance, with proactive monitoring and security measures. It also states that hosted sites run on 100% renewable energy, a positioning it groups under green hosting. Additional services include bespoke SEO work and a merchandise shop.

Commercial terms noted in the catalogue

At the time of writing this profile, the site advertised entry plans from £0.99 per month, with a footnote restricting that price to new customers for the indicated billing period before standard renewal pricing applies. Domain offers at 99p require a two-year purchase. All prices exclude VAT at 20%, and unmetered or unlimited specifications are subject to an acceptable use policy. The free domain included with hosting applies to the first year, with standard pricing thereafter, and excludes charity plans and reseller hosting slots.