The Bicycle Exchange

Pre-owned and new bikes at The Bicycle Exchange

The Bicycle Exchange is a bicycle retailer based at Wiston Estate, North Farm, London Road, Washington, West Sussex. Its stated activity is buying, selling and exchanging quality pre-owned bikes, and the shop also lists new bikes, e-bike rental and workshop services. The range is organised by collection and by riding type, with separate sections for men's, women's, unisex and kids' bikes.

The catalogue shown on the site is dominated by Marin models, with prices displayed for each. Examples include the Marin Bobcat Trail 3 27.5 mountain bike at £660, the Marin Fairfax 1 hybrid at £479, the Marin Alpine Trail XR AXS mountain bike at £5,199, the Marin Gestalt 2 road bike at £1,449, the Marin Bolinas Ridge 2 29 mountain bike at £560, the Marin Kentfield 1 hybrid at £499, the Marin Nicasio gravel bike at £865, the Marin Kentfield 2 ST hybrid at £669, the Marin Nicasio+ gravel bike at £849, the Marin Fairfax 1 ST flat-bar women's road bike at £449 and the Marin Muirwoods 29er hybrid at £769. These figures reflect the catalogue at the time of writing this profile.

Collections by riding style

The shop groups its stock into cyclocross, road, full-suspension mountain, hardtail mountain and hybrid bikes, in addition to the men's, women's, unisex and kids' collections. A "Fresh Arrivals" section highlights what the site describes as some of its most popular items.

Selling, part-exchanging and donating a bike

The Bicycle Exchange sets out a three-step process for selling or part-exchanging a bike: the owner sends details for a valuation or uses an instant valuation tool, brings the bike to the shop and gets paid. The site also provides a separate route for donating a bike and information on Cycle to Work schemes.

Workshop, rental and brand dealership

Alongside bike sales, the business offers workshop services that can be booked online. E-bike rental is handled through its Ride The Downs website, with options on the South Downs. The Bicycle Exchange also states that it is an official Amflow dealer and invites customers to pre-order Amflow e-bikes.

Customer feedback

The site publishes customer reviews. One describes a good range of bikes and an easy conversation to find or view a new bike and obtain an exchange valuation. Another says the bike was as advertised and that Dan was prompt, friendly and helpful. A third reports buying a Trek Marlin 7 that matched its description, and a fourth recommends the shop for a pre-owned bike, again describing Dan as very helpful and the bike as being in very good condition.

Practical information

The shop is located at Wiston Estate, North Farm, London Road, Washington, RH20 4BB. The site lists a customer support number and a WhatsApp number, and offers delivery, Click & Collect, finance information, Cyclescheme, returns and warranty information.