Queni Koi Southern

Queni Koi Southern, a koi-only retailer in Leicestershire

Queni Koi Southern operates as a specialist koi retail outlet based at Wanlip Lane in Wanlip, Leicestershire. The business states it was originally formed in 2010 under the name Queni Koi and presents itself as one of the largest koi-only retail outlets in the United Kingdom. Its site holds more than 60,000 gallons of water across 26 ponds, a setup intended to support a broad selection of fish at different price levels.

Fish on offer and sourcing in Japan

The range spans from young koi up to show-winning specimens, and the catalogue is organised into price bands: koi at £195 and under, £200 to £495, £500 to £995, and £1,000 and over. The company reports travelling to Japan several times a year to source fish from trusted breeders in Niigata and from Western Japan. A seasonal feature highlighted on the site was a tosai harvest including breeders such as Dainichi, Sakai and Shinoda.

Quarantine and health protocol

According to the company, imported koi go through a strict biosecure quarantine procedure that includes a minimum of two heat ramp cycles plus any other treatments deemed necessary, with the stated aim of ensuring the fish sold are fit and healthy.

Food, treatments and pond equipment

Beyond livestock, the shop carries a wide catalogue of dry goods for pond keepers:

• Koi foods from brands including Kenko (koi, fry, treats, sturgeon and Show Pro lines), FD, JPD, Aquasource, EA and Takazumi, plus a food selection grid.
• Water treatments covering beneficial bacteria, dechlorinators and conditioners, blanketweed and sludge, ammonia and nitrite, pH and KH control, clarifiers and clay.
• Pond medications for parasite, bacterial and fungal problems, salt and topical treatments.
• Water testing: colour test kits, digital testers and thermometers.
• Filtration: drum and combi filters, showers, bio chambers, filter media, UV clarifiers, pressure filters and replacement parts for QK filtration.
• Dry goods such as air pumps and accessories, water pumps, heating, koi handling equipment, water purification and auto feeders.
• Plumbing supplies: PVC pipe, flexible hose, imperial-inch PVC fittings and valves, bends, tank connectors, waste pipes, hose fittings, pipe clips, double union ball valves and rubber fittings.
• Pond accessories including pond drains and skimmers, plus consumables.

Brands listed in the shop include Koi Doc, Kusuri, Colombo, Evolution Aqua, Aquasource, BactoPlus, Cloverleaf and Vetark. The site also offers gift vouchers in various denominations and publishes World of Nishikigoi magazine.

Delivery and purchasing

The store advertises next-day delivery charged at £3.95 to £5.95 depending on the product, with free delivery on orders over £100, excluding koi deliveries and pallets. Live koi are shipped overnight through APC, described on the site as the UK's only licensed carrier for koi. Payments are handled through PayPal, with no account required, under 128-bit SSL. The site also runs a loyalty programme and a sold archive, and lists koi auctions among its sections.

Customer feedback shown on the site

When this profile was written, the site displayed a rating of 4.9 out of 5 based on 1,004 reviews, and a separate figure of 4.89 stars from 1,004 verified reviews.