Monmouthshire County Council

Monmouthshire County Council: local authority services in Wales

Monmouthshire County Council (Cyngor Sir Fynwy) is the local government body for the county of Monmouthshire. Its website acts as a central access point for council services, local information and consultations. The council operates bilingually in Welsh and English, and the site offers a language selection on entry.

Services and departments

The council's responsibilities, as listed on its site, cover a broad range of public services:

• Your Council: information about the council itself, including jobs, business support and things to do.
• Education: school place applications, childcare offer, school term dates, school transport and government-funded childcare for two-year-olds.
• Care: housing support services, including a team known as the Housing Support Gateway that helps prevent and address homelessness.
• Planning: planning applications, weekly lists, guidance on whether planning permission is needed and how to apply.
• Recycling & Waste: collection day information, red and purple bag recycling, recycling centres, garden waste and a climate and nature emergency declaration.
• Community: community hubs and libraries, cost of living support, parking, mobile coverage checker, MonLife, jobs and employment, and strategic partnerships.
• Council Tax & Benefits: annual billing for 2026-27, council tax, business rates and benefits.
• Transport & Highways: parking, assets and streetworks, street cleaning and maintenance, bus and rail information, highways projects and pothole reporting.

Housing support

The Housing Support team, also called the Housing Support Gateway, is described as experienced in dealing with issues that can lead to homelessness and committed to providing suitable support to prevent and deal with it. The page was last updated on 9 December 2019.

News and community engagement

The site highlights current news items, including the return of Green Libraries Week, a culture consultation titled "Let's Talk Culture in Monmouthshire" and a resident survey for 2026. It also provides sections for consultations, engagement events and local information.

Contact and location

The council's address is County Hall, The Rhadyr, Usk, NP15 1GA. The main telephone number is 01633 644644. The site includes a contact us page and a privacy notice.