Gadgets Service LTD

Gadgets Service LTD: device repair in Upminster

Gadgets Service LTD is a repair business based on Station Road in Upminster, in the London area, that opened its first store in April 2021. The company describes itself as a high-tech brand focused on swift repairs for smartphones, tablets, computers and laptops, and it also offers a channel for buying and selling everyday devices.

Its stated origin is a perceived gap in the market: people looking for tech repairs needed a dependable and expert solution, and the founders saw an absence of adequate servicing for the personal devices that customers use for talking, working, relaxing and entertainment.

Repairs for phones, computers and wearables

The workshop covers notebooks, smartphones, smartwatches, computers and gaming accessories. The site lists specific repair situations that it handles:

• Cracked screen replacement, presented as fast and affordable.
• Water damage, with a diagnostic performed to determine the extent of the damage.
• Speaker repair or replacement when the speaker is not working.
• Professional battery replacement.

Diagnostics are part of the process: the company states that it performs a diagnostic to establish how far the damage extends before carrying out the repair. It also advertises laptop and desktop computer servicing.

Turnaround, parts and warranty

Speed is central to the company's presentation. It claims that most phone repairs are completed in minutes and that devices normally go in and out in 45 minutes or less. It also states that it uses genuine parts and that its LCD replacements carry a lifetime warranty, alongside a one-year warranty marked with an asterisk in its list of things to know. The same list mentions express repairs while you wait, only quality parts used and more than seven years' experience.

Buying, selling and accessories

Beyond repairs, Gadgets Service LTD allows customers to buy and sell their everyday devices. The site also includes a shop section and advertises 10% off on gadgets and accessories upon bringing a flyer. Its contact page mentions advice on new mobile phones, after-sale support, mobile phone insurance and trade-in of an old phone.

How to hand in a device

The company describes three ways of working: walking in, dropping off and collecting; sending a gadget by mail; or having it picked up. It also offers online appointment booking and a phone line for cheaper rates.

Customer feedback

The site displays a 4.8 rating attributed to the reviews shown on the page. The comments reproduced there refer to iPhone LCD repairs, a MacBook LCD replacement with a software update, an Android phone repair, a Samsung phone repair and the general quality of communication and service. These are individual testimonials reproduced by the company.