Black Letter Law

Black Letter Law: dispute resolution from Truro, Cornwall

Black Letter Law is a law firm based at 18 Lemon Street in Truro, Cornwall. It presents itself as a self-regulated, autism-friendly practice and states that it is registered in England and Wales as Black Letter Law Ltd. The firm centres its work on legal dispute support and resolution, offering a free 30-minute conversation to potential clients before any engagement.

The practice describes its purpose as giving clients a legal voice so that disputes can be resolved fairly and within the law. Its stated approach is to explain legal language in plain English, keep clients informed through a timeline of communications and make secure files available at any time.

Dispute resolution services

Black Letter Law lists six broad areas of work:

• ADR, arbitration, mediation and construction industry adjudication: the firm presents these routes as a way to deliver effective support when reduced time and legal costs are critical to a resolution.
• Civil, commercial and contract disputes: resolution work intended to provide legal protection for operating or engaging in any industry or business sector.
• Employment disputes: support for people who feel bullied, harassed, unfairly treated or discriminated against by an employer, with the aim of reaching a resolution without recourse to formal proceedings.
• Family disputes: assistance across a broad range of family disputes, described as being handled with care and sensitivity.
• Judicial disputes: help for those affected by what they consider an unlawful decision or order by a public authority, court or tribunal, disputing it correctly and procedurally.
• Property disputes: landlord and tenant matters and property ownership disputes of any kind, whether involving a commercial lease or a residential tenancy.

How the firm works with clients

The process is set out in three stages. It begins with a free 30-minute, no-strings conversation in which the firm listens to the situation before suggesting a way forward. If the client decides to work with the firm, it says it will support them at every stage of the dispute. The final stage is resolution, with the firm providing the legal voice needed to settle the dispute fairly and within the law.

Black Letter Law also states that it produces loan agreements; one client account describes an agreement prepared within the agreed timeframe and costs.

Communication and accessibility

The firm emphasises plain English and transparency. It says it avoids intimidating legal language, keeps a timeline so clients can see what has been said and to whom, and gives clients access to their secure files 24 hours a day, seven days a week. It also describes itself as autism friendly, and one client testimonial refers to the ease of explaining issues and the firm's patience in answering questions.

Client feedback shown on the site

The website reproduces several testimonials. One client from Rotherham, South Yorkshire, praises the support received from start to finish and names Neil for clear guidance. A client from Bridport, Dorset, describes how the firm helped clarify their legal position with the other party. Healthwatch Cornwall in Truro refers to complex legal issues that had remained unresolved after attempts by other firms, and credits Black Letter Law with a thorough and responsive approach and a keen eye for detail. Another client in Truro mentions a loan agreement produced within the agreed timeframe and costs.

Registration and location

Black Letter Law gives its registered address as 18 Lemon Street, Truro, Cornwall TR1 2LS. The company registration number is 13541083, and the firm states that it is registered in England and Wales as Black Letter Law Ltd. The website copyright notice refers to Black Letter Law Ltd 2021.