Ziyuf Al Rahman

Ziyuf Al Rahman: ATOL-protected Umrah and Hajj travel from the UK

Ziyuf Al Rahman is a UK-based travel agency specialising in Hajj and Umrah journeys for pilgrims departing from the United Kingdom. The company presents its packages as ATOL protected and describes a service built around visa processing, flights, hotel accommodation and support before, during and after travel. Its stated aim is to handle the logistics so that pilgrims can concentrate on ibadah.

The agency reports more than five years of experience in Hajj and Umrah services in the UK and says it has assisted over 1,000 pilgrims. It describes itself as having started as a small, family-run operation serving local Muslims and as having grown into a travel agency that handles everything from visa processing to hotel check-in.

Hajj packages for 2027

The site lists a set of Hajj offers for 2027, each identified by duration, hotel category and logistics such as Aziziyah shifting and Maktab A:

• Value Short Hajj: 14 days, 3-star accommodation, Aziziyah shifting, Maktab A.
• Executive Comfort Hajj: 17 days, 5-star accommodation with shifting to 3-star, Aziziyah, Maktab A.
• Executive Hajj Package: 10 days, Aziziyah shifting, 3-star, Maktab A.

Each of these is presented with a smart preparation guide. The site also refers to a 14 Days Value Hajj and a 14 Days Platinum Hajj in its navigation.

Umrah packages by category, duration and departure city

Umrah options are organised through several filters. By hotel category, the agency offers 3-star economy packages described as affordable and reliable with good-quality hotels and transport; 4-star standard packages positioned as a balance of comfort and value for families and first-time travellers; and 5-star premium packages with hotels near the Haram, high-grade flights and additional personal services. A separate 4-star Umrah category also appears in the menu.

By traveller profile, the catalogue includes women-only Umrah packages, family packages, group packages, couple packages and cheap Umrah packages. Seasonal options include Ramadan, Easter, December, October and November Umrah packages, and there are packages of 7, 10 and 14 days.

The agency also markets Umrah packages by departure city and region, listing Birmingham, Manchester, London, Leeds, Cardiff, Leicester, Bradford, Glasgow, Preston, Bolton, Luton, Dewsbury, Edinburgh and Ireland.

Custom groups and direct booking

Beyond fixed packages, Ziyuf Al Rahman offers custom group travel for mosques, community groups or large families, with group discounts. It also states that packages can be tailored to a pilgrim's requirements. The company emphasises that bookings are made directly with a UK-based agency rather than through foreign agents or intermediaries, which it links to local support in the same time zone, secure UK-based payments and communication in English, Arabic, Urdu or Bengali.

Booking process and pre-departure guidance

The agency describes a five-step booking process: initial contact by phone, email or in person to discuss dates, package type and budget; selection of a package with a full itinerary, hotel details and air tickets; confirmation and booking of flights and hotels; delivery of the complete itinerary, accommodation information and tickets; and preparation guidance covering rituals, packing and what to expect in Makkah and Madinah.

It also argues for early booking, citing lower prices before peak-season demand, priority access to preferred hotel locations, more flexible flight options, time to prepare and availability for chosen dates.

Post-booking support includes step-by-step guides for Ihram, Tawaf, Sa'i and other rites, travel health and packing tips, safety advice, reminders and updates before departure, and assistance in Saudi Arabia. The company states that 24/7 support is available before, during and after travel, including in-country assistance in Saudi Arabia and pre-arrival help.

Stated credentials and customer feedback

Ziyuf Al Rahman presents its Hajj and Umrah bookings as fully ATOL protected and refers to comprehensive insurance and quality standards. It describes a 5-out-of-5 rating on Google and a 5-out-of-5 customer review score, and reports 1,000+ satisfied pilgrims, 500+ Hajj pilgrims and a 99% success rate. The site also displays individual testimonials from travellers who booked last-minute trips, family bookings and first-time customers; these are presented as customer accounts rather than independently verified results.