Trawell 24/7

Trawell 24/7: flight and hotel bookings with agent support from the UK

Trawell 24/7 is a UK travel agency that arranges flights and hotels worldwide. Its model is based on personal assistance rather than self-service booking: the customer submits a quote request with route and dates, an agent reviews available options and calls back with a proposal. The company presents this process as an alternative to automated booking platforms, with a real person handling the search and the conversation before any ticket is issued.

The service is aimed at travellers departing from the UK, whether visiting family, taking a holiday or flying for business. The site states that the team has arranged more than 3,000 trips.

How the quote and booking process works

The process is set out in three steps. First, the customer provides the route and dates through a quick quote form, which the company says takes under two minutes. Second, an agent checks suitable routes and fares for the request. Third, the agent calls the customer with the quote, and the customer can ask questions and decide whether to proceed. The company describes the final step as a clear confirmation before ticketing.

The quote form requests first and last name, phone, email, departure and destination, departure and return dates, and the number of adults (18+) and children (2–17), with an optional message field. Submitting the form authorises a Trawell 24/7 specialist to contact the enquirer about the request.

Flights, hotels and support

The agency's offer covers two main components: airfares across major airlines and routes, and accommodation options matched to the trip. Around these, it provides 24/7 support for changes in plans or assistance needs, and states that it works with trusted travel partners. The company also indicates that travel protection depends on the specific booking and supplier confirmation.

Destinations and sample fares

The site highlights several destinations with a thematic approach: Istanbul for a cultural and city escape, Cairo for history and Nile experiences, Dubai for luxury and adventure, Jeddah as a Red Sea escape, Cape Town for coast and adventure, and beach holidays for sun and relaxation. Each destination can be selected to pre-fill the quote request.

It also lists indicative return fares on popular routes from the UK: London–New York (JFK) from £425, Birmingham–Dubai (DXB) from £399 and London–Cape Town (CPT) from £645. The company notes that these "from" fares vary by date and availability and that a live quote is required for current pricing.

Customer feedback

The site includes three five-star testimonials attributed to travellers: a family traveller who valued having someone to speak to when questions arose, a frequent flyer who highlighted clear advice and communication from enquiry to departure, and a couple who booked a honeymoon and appreciated comparing options without pressure. These are individual comments and not a general rating.