Burraq Travels

Burraq Travels: Umrah packages from the United Kingdom

Burraq Travels is a UK-based travel company focused on Umrah, the pilgrimage to Makkah. Its catalogue is organised around all-inclusive packages departing from the United Kingdom, and the agency presents itself as ATOL protected and IATA accredited. It also states 19 years of activity in the travel industry.

The company positions its offering around choice: the site explains that customers are given options so they can perform Umrah according to their preferences, with arrangements covering transport, food, guided tours, lectures and flights.

Monthly departures and seasonal packages

The package list is structured by month and by seasonal periods. The months named are January, February, March, September, October, November and December, alongside dedicated Ramadan and Easter Umrah packages. This calendar-based structure lets pilgrims pick a departure window rather than a single fixed date.

Hotel categories and listed prices

Packages are divided by accommodation standard. The site lists 3-star and 4-star Umrah options, each including transportation, food, guided tours, lectures and flights, with the hotel category stated in the package. At the time of writing this profile, the displayed prices for the 3-star packages were £545, £599 and £585, while the 4-star packages were shown at £545. The site also advertises periodic special discounts.

Guidance on performing Umrah

Beyond logistics, the agency publishes an explanatory section on the five steps of Umrah: entering the state of Ihram with the intention (niyyah), wearing the prescribed clothing and reciting the Talbiyah; performing Tawaf by circling the Kaaba seven times counterclockwise starting from the Black Stone; performing Sa'i by walking seven times between Safa and Marwah; and completing the pilgrimage with Halq (shaving the head) or Taqsir (trimming the hair) before leaving the state of Ihram.

Team and customer support

The site names several staff members in specialist roles: Mudassar, described in customer comments as an Umrah expert and tour operator; Aafaq Ahmed, referred to as an Umrah expert; and Zain, described as booking packages. A separate team section lists Syekh Indra as Umrah specialist, Syekh Noval as visa expert, and Syekh Dani and Syekh Riski as Umrah agents. The company also highlights customer support with refundable bookings and secure payment methods.

What the site leaves incomplete

Parts of the About Us page are unfinished: the founder section and the best-offers block contain placeholder text, and the counters for years of experience, happy customers, tour guides, specialist staff and branch offices display zero. The customer comments reproduced on the site describe individual experiences with named staff and are not presented as a verified overall rating.