InSignLanguage Ltd

InSignLanguage Ltd: BSL interpreting and deaf accessibility services

InSignLanguage Ltd is a UK-based company founded in September 2017 by Elizabeth Hood, who serves as CEO. The company focuses on breaking communication barriers for the Deaf and Hard of Hearing community through qualified British Sign Language (BSL) interpreting and related accessibility services. Its stated mission is to enable Deaf and Hard of Hearing individuals to reach out to the hearing world in real time via a qualified BSL interpreter, using technology.

The founder, Liz Hood, is described as an experienced technology entrepreneur with 25 years in the field, having helped take a skincare technology business to a successful IPO. Her experience managing a business with Deaf staff and sign language interpreters informs the company's approach to delivering services to corporations and Deaf people.

Interpreting and communication services

InSignLanguage offers BSL interpreter services connecting Deaf and hearing people for meetings, events and appointments. The company provides qualified BSL interpreters for professional settings, aiming to make interactions inclusive and accessible. Bookings can be made online, and the company emphasises that to protect interpreter welfare, safeguarding and service quality, bookings must remain with InSignLanguage, as detailed in its Restrictive Covenants.

The Video Relay Service (VRS) supports Deaf and Hard of Hearing people communicating with hearing people through a live interpreter on Microsoft Teams. This service is designed for real-time communication via video.

BSL Translations are also available, offering accurate and professional translation from English to British Sign Language (video) and from British Sign Language to written English, making content accessible to BSL users.

Workplace and career support

The Career Network connects Deaf or Hard of Hearing job seekers with employers who value their skills, talents and unique viewpoints. The network aims to explore job opportunities and promote inclusive hiring. Related resources include guidance on accessible job interviews, a guide to working with interpreters, and information for employment advisors.

Access to Work support is provided to simplify the application process for assistance, with specialists guiding applicants step by step. The company states it offers clear support at every stage of the Access to Work application.

Training and awareness

InSignLanguage delivers Deaf Awareness Workshops and a SERU Course, aimed at improving understanding and communication with Deaf individuals. These training sessions are part of the company's broader accessibility offer.

Technology and app

The InSignLanguage App, launched in 2018, was created to provide ease and simplicity around accessing qualified interpreters for the Deaf community instantly. The app is part of the company's technology-driven approach to accessibility.

Team and leadership

The leadership team includes Elizabeth Hood as Chief Executive Officer, John Hood as Chief Information Officer, Darryl S. Brown as Chief Marketing & GTM Strategist, Bryan Huang as Chief Product Officer, and Andrew Koval as Business Advisor.

Case study and recognition

A case study on West Midlands Railway Transportation is presented, focusing on BSL accessibility as a service. The company also invites feedback via Google or TrustPilot reviews, indicating a focus on client experience.

InSignLanguage Ltd is a Limited Company (No. 10943637) and has been trusted by businesses since 2017 to break communication barriers and create inclusive experiences.