Tonbridge Accident Repair Centre Ltd

Tonbridge Accident Repair Centre: accident and bodywork repairs in Kent since 1969

Tonbridge Accident Repair Centre Ltd, known locally as TARC, is a family-run vehicle repair business based in Tonbridge, Kent. Established in 1969, it presents itself as a specialist in accident and crash repairs for both private motorists and business customers, and states that it has built its reputation on quality workmanship and a reliable service.

The company works on cars and vans, and describes itself as a local specialist for private and commercial vehicles. It also indicates that it handles large fleets and that classic cars are among its specialities.

Workshop capacity and equipment

The site describes an advanced 16,000 sq ft workshop within a 40,000 sq ft facility, with secure parking on site. Among the equipment listed are two low-bake spray ovens, specialised welding equipment, vehicle lifting equipment, computerised four-wheel alignment and chassis alignment jigs. The company states that it continually invests in workshop equipment, technology and staff training.

Repair methods and parts

According to the information published, vehicles are repaired to their pre-accident condition and to the manufacturer's exact specification, using genuine parts so that any warranties are maintained. The technical team is described as trained to ATA (Automotive Technician Accreditation) standards and/or NVQ Level 3 in current repair methodology.

Additional repair services

Beyond accident and bodywork repairs, the company lists a range of SMART repair solutions, paint-less dent removal, alloy wheel repairs and windscreen repairs.

Estimating, recovery and customer support

• BMS advanced management systems, CAPS enabled, for reporting.
• Audatex and Inter-est estimating systems, plus a mobile estimating service.
• 24-hour recovery service for vehicles, including light commercials.
• Free collection and delivery.
• A fleet of 25 courtesy cars and vans.

Approvals and memberships

The company states that it holds the PAS125 British Kitemark Standard for vehicle repair (KM 544577), is ISO accredited and is approved by insurance companies. It also identifies itself as a member of the Retail Motor Industry Federation and as an RAC Accident Service Authorised Dealer.

Coverage area

From its central Tonbridge location, the business reports that it serves customers across Kent, including Royal Tunbridge Wells, Sevenoaks, Maidstone, Rochester, Crawley, Canterbury and Ashford, as well as clients from elsewhere in the UK.

The customer's right to choose a repairer

A recurring point in the company's presentation is the policyholder's legal right to choose where a vehicle is repaired after an accident. TARC frames this as an argument in favour of independent local specialists that deal directly with the vehicle owner.