DIDcomms

UK virtual phone numbers for businesses of every size

DIDcomms is a UK virtual phone number provider operated by TAP GATEWAY LTD, company number 12175970. The service supplies geographic, freephone, national and non-geographic telephone numbers to businesses across the United Kingdom. Its stated aim is to serve organisations ranging from sole traders seeking a professional presence to enterprises running multi-line call centres.

All numbers are forwarded to a destination chosen by the customer — a UK mobile, a landline or a SIP endpoint — and calls are billed per minute. Numbers are provisioned instantly from what the company describes as carrier-grade UK infrastructure, with no setup fees, no engineer visits, no hardware to install and no minimum contract.

Number ranges available

The catalogue covers the full range of UK number types:

• Local geographic numbers (01/02)
• Freephone 0800 and 0808
• UK-wide 03 numbers
• Non-geographic 0844, 0845, 0870 and 0871 numbers
• Personal 070 numbers

Mobile DIDs and 084/087 revenue-share products are also mentioned as available, although they are excluded from the inclusive allowance described below.

Pay As You Go and Pay Monthly plans

The Pay As You Go plan carries no monthly fee: customers pay only for inbound calls received. The Pay Monthly plan includes 60 fully inclusive answered minutes per month on eligible 01/02, 03, 070, 0800 and 0808 numbers, covering incoming usage and forwarding to a UK landline or standard mobile; normal combined rates apply afterwards. Mobile DIDs and 084/087 revenue-share products do not receive this allowance.

Pay Monthly also unlocks the full virtual switchboard, which includes auto attendant, call queuing, hunt groups, voicemail to email, business-hours routing and spend alerts.

Self-service configuration and porting

Forwarding destinations, greetings and routing rules are configured through a self-service customer portal, with changes taking effect within seconds. The company also offers number porting so customers can keep an existing number, and states that there are no contracts, allowing cancellation at any time.

Guidance on number ranges

DIDcomms publishes practical guidance about UK number ranges and directs customers to current Ofcom information. The company presents its platform as designed for simplicity and transparency, with every number type available on the same portal under flexible call forwarding and per-minute billing.