TWC Home Improvements

TWC Home Improvements: windows, doors and living spaces across Wiltshire and Oxfordshire

TWC Home Improvements is a family-run home improvement company that presents itself as a local specialist serving Wiltshire, Oxfordshire and Gloucestershire. Its catalogue covers replacement windows and doors, but also glazed and solid-roof living spaces, which places it somewhere between a window fitter and a small-scale extension builder. The company states more than 30 years of combined experience, 45,000 installations and a recommendation rate above 98% among its customers.

A product range built around the whole house

The window side of the business is organised into collections and styles rather than a single line. TWC lists Extreme UPVC, Envisage Flush and Eclipse Aluminium windows, available as casement, flush, sash, tilt and turn, bay and bow, French, cottage, shaped, fixed frame and reversible models. Double and triple glazing, colour and finish options, and Yale Senscheck locking are presented as configurable features.

Doors follow a similar structure: front and back doors, feature doors, Forte composite doors, UPVC doors, stable doors, bi-fold, French, patio and aluminium entrance doors, plus porches. The site includes an online door designer for the Forte range, where customers can combine styles, colours and glazing before requesting a quotation.

Conservatories, orangeries and extensions

Beyond glazing, TWC designs and builds conservatories, orangeries and home extensions, and installs hup! living spaces in Oxfordshire and Wiltshire. The conservatory offer is divided by roof type — glass, tiled, solid and lean-to — and the company also markets upgrades for older conservatories. Orangeries are described as more substantial, light-filled rooms with tailored glazing and roof features, while extensions are pitched at open-plan kitchens and family rooms.

A separate replacement roof line covers glass, tiled and solid roofs, flat roofs with skylights, and roof lanterns. The stated aim is to make an underused conservatory usable throughout the year.

Installation, guarantees and accreditation

TWC says it uses 100% of its own fitting teams and backs its work with a 20-year guarantee covering moving and non-moving parts, double the 10 years it identifies as the industry norm. It also operates a price promise: if a customer finds a lower price, the company states it will refund the difference. The site mentions finance as an available option.

On the accreditation side, TWC is FENSA registered, which it links to compliance with Building Regulations and the issuing of certification for replacement windows and doors. It also works with CO Manufacturing on product fabrication and is an Ultraframe Ultra Installer for roof and living space systems.

Three showrooms

The company runs showrooms in Swindon, Oxford and the Cotswolds. The Swindon site is described as a 5,000 sq. ft. flagship showroom on the Elgin Industrial Estate. The Oxford showroom is located at Millets Farm in the Oxfordshire countryside, and the Cotswold showroom sits in the centre of Witney, with a large door display alongside windows and living spaces. Appointments can be booked for showroom visits.

Support material and aftercare

Alongside the product pages, the site publishes buyers' guides and FAQs for windows, doors, living spaces and roofs, plus guarantees and planning permission information. Aftercare is handled through a service call request, and the company also produces a blog, a podcast, a magazine titled Home Edit and curated collections.